Addendum No 12 Q & A 5.30.2024.pdf

(866) 832-2363

E-Mail: CustomerService@vec.virginia.gov

VRC/TDD VA Relay 711

Equal Opportunity Employer/Program

Carrie Roth

Director

6606 W. Broad Street

Richmond, VA 23230

Department of Workforce Development and Advancement

RFP BPM050921/65222 ADDENDUM No 12

Q & A

1. RFP Section 4. Present Situation

Does the State have a projection for the number of workers (job seekers / clients) and employers that will enroll onto the Virginia Technology Hub in a typical calendar year? If possible, please segment the projections by self-assisted and staff-assisted participants projected for the programs shifted into the new Virginia Works Agency??

We expect between 100,000 to 200,000 registrations per year for all job seekers for the initial phase of the contract.

Of those registrations, we estimate 40,000 to 80,000 will be self-service users and 60,000 to 120,000 will be Basic or

Individual career service (staff assisted) users.

The numbers provided are estimates and are subject to change based on unforeseen circumstances and unknown factors.

2. RFP Section 4. Present Situation

Is the State able to provide historic utilization data for its Virginia Workforce Connection software application? This can include registered number of job seekers, staff and employers for each of the past two years.

Utilization data for the last four years is unreliable for developing projections due to the impact of COVID and the desired outcome for increased usage of the Virginia Works Tech Hub for both job seekers and businesses. The following assumptions have been extrapolated from more recent usage data:

Unique job seekers per year: 100,000 – 200,000

Staff users: 600 - 700

Unique Employers (which could have multiple users): 300 – 400

3. RFP Section 5, Functional and Technical Requirements

Is the Virginia Technology Hub solution expected to be fully integrated into the current https://www.virginiaworks.gov/ website or will the public facing interface and sign-on interface deployed as a new web portal with a separate visual identity, name and content offered by the supplier?

The desire is for all Virginia Works information, services and tools to be integrated into a deliberately designed virginiaworks.gov interface so that users are able to easily and intuitively achieve desired outcomes. The user experience should be relatively consistent across all content, services, and tools except where differentiation creates value.

4. RFP Section 3, Proposal Format

Can suppliers transfer the questionnaire format presented in the Appendix J XLSX formatted document, into a Word

Document for the final submission, or, will the State only accept submissions filled into the originally provided Excel template "Appendix J"?

The State will only accept submissions in the originally provided Excel template (Appendix J).