70-M0087-26-CP404 - Implementation, continued development, and support of the City’s utility billing system
Closed State & local contract opportunity Posted
- Solicitation number
- 70-M0087-26-CP404
- State
- New Mexico
- Responses due
Opportunity facts
- Jurisdiction
- Point of contact
-
- Kristy Miera kamiera@santafenm.gov (505) 490-7020
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
The City of Santa Fe Public Utilities Department is requesting approval of Amendment No. 1 to Munis Contract No. 3250248 with Advanced Utility Systems, a business unit of N. Harris Computer Corporation, for implementation, continued development, and support of the City's utility billing system, with the amendment due for review October 17, 2026.
Amendment No. 1 incorporates Phase 2 of the Statement of Work and authorizes additional services and functionality to support the continued development and operational use of CIS Infinity. The Phase 2 scope consists of six work packages: Conservation/OpenGov/Syncta/Customer Contact Center interfaces; EBPP Payment Interface; Scheduler Implementation; Business Process Review; Utility Billing Tier Rate Change; and On-Site Support. Deliverables include additional system interfaces, electronic payment integration, automation, business-process review, utility rate configuration, and onsite implementation support.
Amendment No. 1 increases contract compensation by $2,416,966.61, bringing the total contract amount not to exceed $5,910,526.61, excluding applicable taxes. The amendment extends the contract term through October 31, 2031, to allow completion of the additional implementation activities and continued support. The underlying contract term previously ended September 27, 2029.
The City of Santa Fe is the using agency; the Santa Fe Public Utilities Department is the customer organization within the City.
Opportunity text
The City of Santa Fe Public Utilities Department respectfully requests review and approval of Amendment No. 1 to Munis Contract No. 3250248 with Advanced Utility Systems, a business unit of N. Harris Computer Corporation, for the implementation, continued development, and support of the City's new utility billing system.
The amendment will incorporate the Phase 2 Statement of Work and authorize additional services and functionality to support the continued development and operational use of CIS Infinity. Phase 2 includes additional system interfaces, electronic payment integration, automation, business-process review, utility rate configuration, and onsite implementation support. The Phase 2 SOW consists of six individual scopes of work: Conservation/OpenGov/Syncta/Customer Contact Center interfaces; EBPP Payment Interface; Scheduler Implementation; Business Process Review; Utility Billing Tier Rate Change; and On-Site Support
Amendment No. 1 increases the contract compensation by $2,416,966.61, resulting in a total contract amount not to exceed $5,910,526.61, excluding applicable taxes. The amendment also extends the contract term from September 27, 2029, through October 31, 2031, to provide sufficient time for completion of the additional implementation activities and continued support.
Files
| File | Type | Posted |
|---|---|---|
| SS_Advanced_Posting_Packet.pdf | ||
| 70-M0087-26-CP404_GSD_Submittal.pdf |
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