70-M0087-26-CP403 - Application Support, Technical Support for Data Conversion & CIS Interfaces to update billing system

The State of New Mexico Public Utilities Division is declaring a sole source procurement (70-M0087-26-CP403) for application support, technical support, data conversion, and CIS interfaces to update the utility billing system, with a proposal due date of October 17, 2026. This is a sole-source action — no competitive bidding is anticipated.

Mountain River Consulting Inc. is the named sole-source contractor. The division asserts that Mountain River possesses unique, in-depth knowledge of the current utility billing system and proprietary software formerly managed by Denovo that no other vendor can replicate. Both Advanced and Denovo have engaged Mountain River repeatedly for critical maintenance and data-conversion tasks, and the vendor has demonstrated on-time delivery and adherence to budget constraints. The division states that transitioning to an alternative contractor risks operational disruption and data integrity issues during system upgrades and conversion.

The scope includes application support, technical support, data conversion, and interface development for the Utility Billing Division's transition to a new billing system. The work replaces data conversion and interface requirements previously in the N. Harris/Advanced contract; costs will be partially offset by a reduction in change orders to that incumbent.

No contract value, contract term, or place of performance is specified in the source material. The sole-source justification document (SS_Posting_Packet_Mountain_River.pdf) is attached to the posting.

Santa Fe County is identified as the jurisdiction, though the procurement is at the state level under the State of New Mexico Public Utilities Division.