54-TJK-08-PR39943, custodial operations and maintenance of rest areas/visitor information centers

The North Carolina Department of Transportation is requesting proposals for custodial operations and maintenance of rest areas and visitor information centers on Interstate 73/74 in Randolph County, Division 8 (near Seagrove), under RFP 54-TJK-08-PR39943, with proposals due October 7, 2026 at 2:00 PM.

The scope covers janitorial and grounds maintenance for a pair of northbound and southbound rest area facilities serving an estimated 958,806 annual visitors. Work includes cleaning and maintenance of service buildings, restrooms, utility and storage buildings, vending machine facilities, outside lighting, picnic areas, water distribution systems, and sewer systems. Staffing requirements are sixteen hours daily (7:00 AM to 11:00 PM) during summer months and fifteen hours daily (7:00 AM to 10:00 PM) during winter months, with a minimum of one person per eight-hour shift and additional overlapping shifts during peak season. All janitorial supplies and equipment must be Green Seal certified. The contractor must provide uniforms through a professional rental service, conduct national criminal background checks for all employees, and maintain compliance with OSHA standards and environmental sustainability practices aligned with the facilities' LEED Silver certification.

The mandatory minimum wage is $16.23 per hour for attendants and $21.23 per hour for supervisors. The contract runs for one year (January 1, 2027 through December 31, 2027) and is renewable at NCDOT's discretion for two additional one-year periods (three years maximum), with any extension subject to a 2 percent price increase. Bidders must submit lump sum proposals for the one-year period. The annual award limit does not exceed $5 million. A performance guarantee equal to 5 percent of monthly compensation is required for the initial year and refunded upon project completion unless default occurs or extension is implemented. Comprehensive general liability insurance with $5 million per occurrence and $5 million general aggregate is mandatory, with the State named as additional insured. Workers' compensation insurance is required by law. Payment and performance bonds are waived. Written questions are due September 23, 2026 at 5:00 PM. No mandatory pre-bid conference will be held, though bidders are encouraged to visit the site.