511 Advanced Traveler Information System Services

Closed State & local contract opportunity Posted

Solicitation number
48400-DOT0003497
State
Georgia
Responses due

Opportunity facts

NIGP code
UNSPSC codes
Point of contact

Opportunity details come from ssl.doas.state.ga.us. Updated .

About this opportunity

The State of Georgia Department of Transportation is issuing an electronic Request for Proposals (eRFP) to establish a contract for 511 Advanced Traveler Information System (ATIS) Services. The procurement seeks a qualified supplier to operate and maintain Georgia's 511 ATIS, which provides real-time traffic and traveler information to motorists across the state through multiple platforms including iOS and Android mobile applications, the 511ga website, and telephone systems. The system enables users to access live traffic cameras, incident and construction information, and traffic speed data throughout Georgia, while also providing 24-hour motorist assistance via telephone through Highway Emergency Response Operator (HERO) or Coordinated Highway Assistance and Maintenance Program (CHAMP) depending on location. The eRFP was posted on March 19, 2026, with a proposal due date of April 23, 2026. This is an open agency contract with no guaranteed minimum or maximum service quantities or total dollar commitment from the Department. Technical support for the Team Georgia Marketplace submission platform is available through the DOAS Customer Service Help Desk at 404-657-6000 (Monday-Friday, 8:00 AM-5:00 PM, excluding state holidays and closures) or via email at ProcurementHelp@doas.ga.gov.

The solicitation documents do not specify set-aside designations, disadvantaged enterprise restrictions, incumbent vendors, or award value ranges. No information regarding existing technology infrastructure requiring integration, evaluation criteria, required qualifications for bidders, or specific deliverables and performance metrics is included in the provided documentation. Interested suppliers should consult the complete eRFP document and any supplemental materials posted on the Team Georgia Marketplace platform for comprehensive details regarding participation eligibility, technical requirements, system integration needs, and contract terms and conditions.

Opportunity text

Version 3 created 4.20.2026 Version 2 created to post the response to suppliers questions. Pursuant to the State Purchasing Act (Official Code of Georgia Annotated §§50-5-50 et seq.), this electronic Request for Proposals (eRFP) is being issued to establish a contract with a qualified supplier who will provide 511 Advanced Traveler Information System (ATIS) Services to the Department of Transportation (hereinafter, the Department) as further described in this eRFP. The Department operates Georgia's 511 Advanced Traveler Information System (ATIS). Travelers can obtain real time traffic and traveler information across the state via apps for both the iOS and Android platforms, the 511ga website, or by any phone system. Users can view cameras, see incident and construction information, and see traffic speeds throughout the state of Georgia. Travelers can also call 511 to request motorist assistance 24 hours a day from either Highway Emergency Response Operator (HERO) or Coordinated Highway Assistance and Maintenance Program (CHAMP) depending on their location. This is an open agency Contract, therefore all quantities listed are estimates and there are no guaranteed minimum or maximum number of services to be provided, nor total dollar amount commitment by the Department. For technical questions related to the use of Team Georgia Marketplace, suppliers have access to phone support through the DOAS Customer Service Help Desk at 404-657-6000, Monday through Friday 8:00 AM to 5:00 PM excluding State Holidays or any other day state offices are closed such as furlough days or closings in response to inclement weather. Suppliers can also email questions to: ProcurementHelp@doas.ga.gov. Please contact the Team Georgia Marketplace Help Desk in ample time to resolve the technical issue in order that you may submit your response to the solicitation by the deadline.

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