45-RQ300439R-Janitorial Services-Fayetteville Service Center

The North Carolina Department of Revenue is requesting bids on janitorial services for the Fayetteville Service Center under IFB 45-RQ300439R, with bids due November 2, 2026 at 2:00 p.m. and a mandatory site visit on October 14, 2026 at 10:00 a.m. EST.

The scope covers comprehensive janitorial and custodial services for a 10,307 square foot facility at 3401 Village Drive, Fayetteville, NC 28304, including daily, weekly, bi-weekly, monthly, quarterly, semi-annual, and annual cleaning and maintenance. The vendor must provide all labor, equipment, materials, supplies, and transportation, including toilet tissue, paper towels, hand soap, and chemicals at no cost to the State. Pricing must be firm fixed and submitted on Attachment A for Year 1, Year 2, and Year 3 options, plus an hourly rate for COVID-19 cleaning services.

The contract term is one year with two optional one-year renewal periods; the State will provide written notice of renewal intent no later than thirty days before the end of each term. Evaluation criteria rank strength of references as the primary factor, followed by cost. Vendors must submit three customer references for similar services, complete financial stability certification, provide criminal background check information for all personnel, and maintain NC Secretary of State registration.

A performance guarantee is required; vendors must select one of three options: a performance bond equal to one-third of annual cleaning costs, a ten percent reduction for three months and five percent reduction for nine months, or a cashier's check for six percent of annual contract price. Written questions are due October 19, 2026. Bid opening will occur on November 2, 2026 at 2:00 p.m. via Microsoft Teams, with anticipated award on November 23, 2026.