45-RQ221517 - Janitorial Services - Rocky Mount Service Center

The North Carolina Department of Revenue is seeking competitive bids for a janitorial services contract for its Rocky Mount Service Center through Invitation for Bid (IFB) #45-RQ221517. The solicitation covers comprehensive custodial services for an 18,996 square-foot facility located at 793 Country Club Road in Rocky Mount, North Carolina. Required services include daily, weekly, bi-weekly, monthly, and quarterly cleaning tasks across three building floors, with additional annual major maintenance services. A mandatory pre-bid site visit is scheduled for Monday, November 17, 2025, at 10:00 AM Eastern Time, with written questions due by Wednesday, November 19, 2025, at 5:00 PM. Bids must be submitted by Wednesday, November 26, 2025, at 2:00 PM ET, with a public bid opening via Microsoft Teams. Vendors must provide firm fixed pricing inclusive of labor, equipment, materials, supplies, transportation, and overhead, and select one of three performance guarantee options: a bond, invoice reductions, or a cashier's check/money order.

Vendors must be registered in North Carolina's Electronic Vendor Portal (eVP) and in good standing to be considered for award. All vendor personnel will be subject to mandatory background checks at the State's expense prior to commencing work. The initial contract term is one year, with potential renewals for up to two additional one-year terms upon 60 days' written notice. The State reserves the right to award to a single vendor, make separate awards, reject all bids, or cancel the solicitation. While no specific set-aside designations are mentioned, vendors must meet comprehensive qualifications including ability to perform detailed cleaning services and demonstrate financial stability through performance guarantees. The State does not guarantee a minimum quantity of major maintenance services. Specific pricing must be submitted for general monthly cleaning, quarterly, semi-annual, and annual major maintenance services across the facility's three floors, suggesting potential flexibility in service scope and pricing.