360 Software Support Service

The state of Texas, through the Texas Department of Transportation (TxDOT), is seeking to establish a contract for 360 Software Services for the jurisdictions of Tom Green County and the City of San Angelo. The solicitation, posted on October 4, 2023, with a due date of October 25, 2023, is seeking vendors to provide comprehensive software support services. The selected contractor will be responsible for delivering a range of software maintenance and enhancement services to ensure the continuous operation and optimization of the client's 360 software applications. Key requirements include experience in software support, expertise in the 360 software suite, and the ability to meet defined service level agreements. TxDOT will evaluate proposals based on factors such as technical expertise, past performance, and cost-effectiveness.

This contracting opportunity is open to all qualified vendors. TxDOT utilizes the National Institute of Governmental Purchasing (NIGP) code to standardize purchases and selects vendors from the Texas Comptroller of Public Accounts (CPA) Centralized Master Bidders List (CMBL). Additionally, TxDOT is offering an Early Payment Program to respondents, which provides prioritized invoice processing and payments prior to the 30th day after receipt of a correct invoice. The anticipated contract value for this procurement is not disclosed, but the successful vendor will be responsible for providing comprehensive software support services to the two named jurisdictions.