2601 Dedicated Internet Access

Gwinnett County Public Library (GCPL) is issuing a Request for Proposals (RFP) for Dedicated Internet Access (DIA) service to support library operations at its Headquarters location in Lawrenceville, Georgia. The procurement seeks a single business-class, non-shared, guaranteed bandwidth internet circuit with a minimum of 2 Gbps fixed, bi-directional bandwidth delivered via Ethernet handoff to GCPL equipment. Pricing must include all labor, materials, equipment, and accessories required for a complete wide area network connection, with separate line items identifying mandatory monthly service costs and one-time installation, activation, and configuration charges; proposals must clearly distinguish E-rate eligible versus ineligible components with itemized pricing for bundled features. The Service Level Agreement must guarantee 99.99% circuit uptime (no more than 4 minutes 21 seconds of monthly outage), 0.25% frame/packet loss, 25ms network latency, and 10ms network jitter, with vendors required to specify credit amounts for each SLA breach. The contract term is three years with two optional one-year renewal periods, contingent on continued E-rate funding and Board approval. Key deadlines include: proposer questions due January 9, 2026, at 3:00 p.m. ET; library responses published by January 16, 2026; proposals due January 30, 2026, by 3:00 p.m. ET; Evaluation Committee review February 2-6, 2026; finalist interviews February 9-13, 2026; Notice of Intent to Award on February 13, 2026; contract negotiations February 16-20, 2026; and Board approval targeted for March 16, 2026. Installation is expected within 60-90 calendar days of award, subject to site readiness.

Vendors must be Tier 1 or Tier 2 IP providers and must comply with Georgia workers compensation, general liability insurance requirements (minimum $1,000,000 per occurrence/$3,000,000 aggregate), and E-Verify work authorization requirements. The RFP does not specify set-aside designations or restrictions based on disadvantaged enterprise status. GCPL currently utilizes Spectrum as its Internet Service Provider and intends to maintain service continuity with minimal transition risk while securing competitive pricing; the selected vendor must integrate with the library's existing network infrastructure and ensure a seamless transition from the incumbent provider. All proposals remain binding for 120 days after submission, and the selected contractor must execute a contract within 15 days of the notice of intent to award. No specific award value or budget range is disclosed in the available documentation, though pricing will be evaluated as part of the overall proposal assessment.