25WS0005 - non-emergency ambulance transportation services

The California Department of Veterans Affairs (CalVet) has issued Invitation for Bid (IFB) No. 25WS0005 for Non-Emergency Ambulance Transportation Services, specifically targeting the Veterans Home of California - West Los Angeles. The procurement seeks a contractor to provide ground ambulance transportation for residents, including Basic Life Support (BLS) Medical Transport and Bariatric BLS transport via gurney. Key service requirements include 24/7 availability, responding to transport requests within 60 minutes, and maintaining a 92% or greater on-time performance standard. The contractor must provide licensed EMT-Basic personnel, appropriate medical equipment, and transport residents to local medical facilities including West LA VA Medical Center, Ronald Reagan UCLA Medical Center, and Providence Saint John's Health Center. The solicitation covers multiple California jurisdictions, including Los Angeles, Orange, Riverside, San Bernardino, and San Diego Counties. Bids are due on May 7, 2025, at 5:00 pm, with a bid opening scheduled for May 8, 2025, at 10:00 am, and the contract term set to begin on July 1, 2025, running through June 30, 2028.

The solicitation includes a Disabled Veteran Business Enterprise (DVBE) incentive program with a zero percent mandatory participation goal, but offers bid preferences for DVBE subcontractor involvement. A Small Business Preference provides a five percent preference for certified small or micro businesses. Bidders must complete extensive documentation, including forms related to civil rights, drug-free workplace policies, and compliance with state contracting requirements. The rate sheet indicates anticipated service volumes of 500 units of ground mileage, 450 units of BLS, and 10 units of Bariatric BLS services, with bidders required to quote all-inclusive rates for each service category. While specific contract value is not explicitly stated, the comprehensive requirements suggest a significant regional healthcare transportation contract. Potential contractors must demonstrate compliance with HIPAA regulations, maintain appropriate insurance, and be prepared to bill Medicare, Medi-Cal, or private insurance for authorized services. The contract will be awarded to the lowest responsible bidder, with the successful vendor expected to provide all necessary travel, labor, licenses, permits, and certifications for service delivery.