25CRY017 - Non-Emergency Medical Transportation Services

The California Department of Veterans Affairs (CalVet) is soliciting bids for Non-Emergency Medical Transportation Services for the Veterans Home of California at Yountville, located in Napa County. The contract requires a transportation provider to deliver 24/7 medical transportation services for veterans, including one-way trips to and from hospitals, pharmacies, and laboratories within a two-mile radius of specified medical facilities. Key service requirements include transporting residents to Queen of the Valley Hospital, St. Helena Hospital, and Walgreens Pharmacy in Vallejo, with estimated trip volumes of 540 total trips, as well as specimen pick-up and drop-off services to St. Helena Hospital Laboratory. The contractor must provide all vehicles, drivers, dispatch services, maintenance, and operational components, ensuring compliance with California Department of Motor Vehicles licensing requirements and maintaining professional conduct standards. A mandatory pre-bid walkthrough is scheduled for November 12, 2025, at 1:30 PM, with bid questions due by November 14, 2025, at 2:00 PM, and final bids due November 20, 2025, at 5:00 PM. The evaluation will consider lowest responsible bid pricing, with potential preferences for Small Business, Micro Business, and Disabled Veteran Business Enterprise (DVBE) participants.

The solicitation encourages DVBE participation, offering a potential one to five percent incentive for confirmed DVBE involvement, though no specific DVBE participation goal is mandated. Bidders must submit comprehensive documentation including a Bidder Certification, Bid Rate Sheet, Payee Data Record, Non-Collusion Declaration, and various state-required compliance certifications such as Darfur Contracting Act and Civil Rights Laws acknowledgments. Contractors must maintain substantial insurance coverage, including Commercial General Liability of at least $1,000,000 per occurrence and Automobile Liability of $1,000,000 per accident. The contract will be awarded to up to three responsive and responsible bidders, with a proposed contract term from February 1, 2026, through January 31, 2029. While specific budget ranges are not explicitly detailed, the bid rate sheet indicates estimated service volumes that suggest a multi-year contract value potentially ranging from $100,000 to $500,000, depending on actual transportation needs and per-mile/per-trip rates submitted by bidders.