25-03 Payment Processing Competitive Contract

The City of Cape May in Cape May County, New Jersey is seeking proposals for a comprehensive credit card and electronic payment processing solution through Competitive Contract 25-03, with bid responses due on October 1, 2025 at 11:00 A.M. The procurement targets an experienced vendor to establish a secure web-based platform capable of processing online payments across multiple city departments, including Community Development, Construction, Health, Police, Public Works, and Recreation. The selected vendor will be responsible for immediate transaction processing, daily fund transfers to the city's bank account, and providing detailed transaction reporting. Evaluation of proposals will be weighted across three primary criteria: Technical (40%), Managerial (40%), and Cost (20%), with a focus on vendors demonstrating robust technological capabilities and secure payment infrastructure. Key technical requirements include daily file transfers, monthly statements, compatibility with existing Spatial Data Logic (SDL) and Capture Point/Community Pass systems, and comprehensive cybersecurity protections such as encryption, password policies, risk assessments, and incident response plans.

The solicitation does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. The vendor will be responsible for collecting processing fees directly from patrons, ensuring the city retains 100% of applicable fees. While no incumbent vendor is identified, the city emphasizes the need for a vendor with proven experience in electronic payment processing and secure file transfer technologies. The contract requires seamless integration with existing city systems, suggesting potential technological compatibility challenges for bidders. Although a specific contract value is not disclosed, the comprehensive nature of the payment processing requirements and the multi-departmental scope suggest a potentially significant annual contract. A pre-bid Zoom meeting is scheduled, with technical support available at 1-800-835-4603 option #2 for assistance with bid submission.