25-001-TS Electronic Payment System for Kane County Animal Control

Kane County, Illinois is seeking proposals for an electronic payment system for its Animal Control Department through a Request for Proposal (RFP) numbered 25-001-TS. The procurement targets comprehensive electronic payment services, specifically requiring two portable payment machines capable of processing registration tags, adoptions, donations, fines, and service fees. Proposals must be submitted electronically by January 9, 2025, at 2:30 p.m. CST, with the anticipated contract spanning two years and potential for three additional one-year extensions. The evaluation criteria will allocate 40% to proposal suitability, 15% to client references, 15% to capability, and 30% to cost proposal. Key technical requirements include in-person training, multi-payment type terminal capabilities, responsive customer service, online payment options, transaction cancellation/refund abilities, and consolidated customer receipts. Vendors will be expected to collect transaction fees directly from end users, with proposed rates of $0.00 for electronic checks/ACH and a percentage fee for debit/credit card transactions with a $1.00 customer minimum purchase.

Historical payment data indicates annual credit card revenues ranging from $34,675.31 in 2022 to $77,349.98 in 2018, suggesting potential transaction volumes for interested vendors. The RFP does not explicitly mention set-aside designations or restrictions for disadvantaged enterprises, nor does it list incumbent vendors or specify existing technological infrastructure requirements. The solicitation appears open to qualified payment processing vendors who can meet the specified technical and service requirements. While no specific budget range is provided, the historical revenue data offers insight into the potential transaction volume. The contract's value will be determined by the proposed fee structure, with vendors collecting fees directly from customers rather than receiving a fixed payment from Kane County. Interested vendors should carefully review the comprehensive RFP document to understand the full scope of requirements and ensure their proposed solution aligns with the county's electronic payment needs.