24-25 ManageEngine Analytics Plus Service Desk Plus Small Purchase Small Business

The State of Illinois has posted a state and local contract opportunity for 24-25 ManageEngine Analytics Plus Service Desk Plus software and services. This is a small purchase procurement, with a due date of September 18, 2024. The successful vendor will be required to provide the ManageEngine Analytics Plus and Service Desk Plus software products, including implementation, configuration, training, and ongoing support and maintenance services. Key objectives include improving the state's service desk and analytics capabilities to enhance productivity and decision-making. Qualified respondents must demonstrate expertise in the ManageEngine suite of products, as well as experience providing enterprise-level software and services to state and local government clients. Evaluation criteria will likely focus on technical capabilities, past performance, and cost-effectiveness.

This opportunity is designated as a Small Business set-aside, meaning only small businesses as defined by the State of Illinois can submit proposals. There are no incumbent vendors listed, and the state has not provided a specific budget range. Respondents must comply with the State of Illinois' standard terms and conditions, which cover areas such as payment, confidentiality, insurance, and termination. Overall, this contract presents a valuable opportunity for qualified small businesses to provide critical software solutions and services to the State of Illinois.