24-026 - 3rd Party Transportation Operator

Douglas County, Georgia is seeking an outside third-party operator to provide the operation of its public transportation Connect Douglas. The scope of this project includes all vehicle operators (drivers), minor cleaning of vehicles, supervision of services, dispatching of vehicles, administrative and customer service functions (reservationists, schedulers), marketing and promotion assistance, management oversight, and coordination with Douglas County staff to support service delivery as well as to support grants management functions, transit service enhancements or service modifications when/if applicable. The contract is a cost-reimbursement plus management fee based contract, with annual budgets required, and the term is three years with a maximum of two one-year options at the County's discretion. Proposals will be evaluated based on criteria such as personnel, references, customer service, safety record, and information management system. The County reserves the right to award to a single or multiple proposers based on best value.

The contract will be funded by federal assistance, and the contractor must comply with all applicable Federal Transit Administration (FTA) requirements including clauses and certifications related to access to records, ADA compliance, charter service restrictions, civil rights, lobbying, debarment, and disadvantaged business enterprise (DBE) participation. The Request for Proposals does not provide specific details on pricing terms, set asides, incumbents, funding requirements or sources, or any other salient financial information. It simply states that no bid may be withdrawn within 90 days after the bid opening and all bids shall remain firm during this period.