23NC1200 Evaluation of the TNC Industry

This state and local contracting opportunity is a solicitation issued by the California Public Utilities Commission (CPUC) seeking a consultant or consultant team with expertise in sexual harassment and sexual assault law, policy, and protocols to evaluate the existing protocols and practices of Transportation Network Companies (TNCs) for classifying and reporting violence, including sexual violence. The selected consultant will be tasked with developing and recommending industry-wide best practices for receiving, reporting, and responding to complaints of violence, including sexual violence. The scope of work includes a work plan, in-person kick-off meeting, draft and final reports on taxonomy and training, draft and final reports on industry-wide evaluation of TNCs' existing protocols and practices, monthly status meetings, monthly meetings with TNCs, and a communication log. The contract term is from December 17, 2024, through March 26, 2026. Proposers must meet minimum qualifications related to education, experience in sexual assault/harassment training and counseling, and evaluation/consulting services.

The CPUC will apply small business and disabled veteran business enterprise preferences and incentives as applicable. The RFP provides details on the pricing and payment structure, including progress payments and a 10% retention withheld from each invoice. The CPUC reserves the right to reject all proposals for reasonable cause, including cost, and is not required to award a contract. The total estimated cost for the deliverables is provided in a separate Cost Sheet attachment, but no other budget or funding information is given.