20260114 - Paratransit SubContractor

The Susquehanna Regional Transportation Authority (SRTA), operating as rabbittransit in Pennsylvania, is seeking proposals for paratransit subcontractor services to operate door-to-door shared-ride transportation for persons with disabilities and eligible individuals across Adams, Columbia, Cumberland, Dauphin, Franklin, Harrisburg City, Montour, Northumberland, Perry, Snyder, Union, and York Counties. The procurement encompasses all labor, supervision, miscellaneous supplies, insurance, and vehicle maintenance necessary to operate the SRTA Shared Ride Program, with SRTA providing 25 vehicles for contractor use. Current service levels include approximately 53,383 annual trips with estimated future demand of 55,000 trips annually, utilizing an estimated 3,500 monthly hours. The contractor must demonstrate qualified drivers and mechanics, implement comprehensive training programs, establish maintenance protocols and safety programs, monitor performance, manage complaints, and develop transition and implementation plans. Proposals must be submitted on provided forms with firm fixed rates for the initial two-year contract term using a structure combining a fixed monthly fee of $2,800 with hourly rates for hours at or below 2,800 monthly and a different rate for hours exceeding 2,800 monthly. Questions are due by 2:00 PM on May 11, 2026; proposals are due by 2:00 PM on May 27, 2026; interviews are scheduled for the week of June 15, 2026; board approval is targeted for July 23, 2026; and the contract start date is September 1, 2026. The contract term is for two years with three optional one-year renewal periods, and rate increases for optional years are limited to verified Consumer Price Index increases submitted by March 1 of the applicable contract year.

This procurement requires compliance with Federal Transit Administration (FTA) and Pennsylvania Department of Transportation (PennDOT) requirements, federal Buy America preferences, and applicable state and federal laws. Contractors must meet disadvantaged business enterprise (DBE) participation goals of 2.11% and comply with multiple federal civil rights, safety, and employment regulations. The RFP does not identify an incumbent contractor or provide current contractor transition information, and proposers must provide a minimum of six professional references. Payment will be processed within 45 days of invoice receipt with collected passenger fares deducted from monthly invoices, and proposers must guarantee quoted rates for 120 days following the proposal due date. All costs incurred by proposers in developing their proposals are the sole responsibility of the proposers and will not be reimbursed by SRTA. No specific budget range or award value is provided in the solicitation documents, as pricing is determined through the competitive proposal process based on the fixed monthly fee and hourly rate structure submitted by qualified respondents.