2024-853a Debt Collection Services Ambulance Transport BIlling

The City of Gardner, Massachusetts, in conjunction with its Fire Department, is seeking to hire a qualified vendor that specializes in debt collection services for certain delinquent debt owed to the City, including ambulance transport billing. The successful bidder will be responsible for performing all related work as required in the specifications outlined in the Request for Quote (RFQ) document. The RFQ has a submission deadline of Wednesday, July 17, 2024, at 1:00 p.m. local time. The contract will be a one-year contract, with two additional one-year options to extend, at the sole discretion of the City. The vendor must provide a fixed percentage fee rate for the work, which will include all costs, fees, expenses, labor, and equipment. The City does not guarantee a minimum value for this contract. The vendor must have a minimum of five years of experience in debt collection work, provide three references, and be licensed and eligible to perform work of this nature in the Commonwealth of Massachusetts.

This contracting opportunity does not appear to have any set-aside designations or restrictions on the types of organizations that can respond. The RFQ does not mention any incumbent vendors or current contractors, nor does it reference any existing infrastructure or technology that requires integration. The City of Gardner has not provided a listed award value or budget range for this contract.