2024-853 Debt Collection for Ambulance Transport Billing

The City of Gardner, Massachusetts is seeking to procure debt collection services for delinquent ambulance transport billing owed to the City. The successful vendor will be responsible for performing all related work, including supplying all labor, materials, and equipment necessary to satisfy the requirements. The contract will be for one year, with two additional one-year extension options at the City's discretion. Bids must be submitted by May 13, 2024, and the vendor must provide a fixed percentage fee rate for the work, which will be based on actual collections. Bidders must have a minimum of five years of experience in performing similar debt collection services for other municipalities and provide at least three references. The City reserves the right to contact any entity the vendor has conducted business with to review past work history and performance, and any negative references may result in the rejection of the bid.

The City does not specify any set-aside designations or restrictions on the types of organizations that can respond. The total dollar value of accounts available for placement is $1,061,381.59, consisting of 1,002 accounts with an average balance of $1,059.26 and an average age of 120-180 days. The City is unable to estimate the monthly or quarterly number or dollar value of accounts that will be placed with the selected vendor. The City does not guarantee a minimum contract value, and the anticipated award date is estimated to be in June, allowing for a contract to commence on July 1, 2024.