1551-27-R-IFBD-00001

The Mississippi Department of Corrections is requesting bids for an Employee Assistance Program with mobile tool accessibility serving approximately 2,000 MDOC employees and their immediate families under IFB 1551-27-R-IFBD-00001, with bids due November 13, 2026 at 3:00 p.m. CST.

Bidders must meet minimum qualifications: at least three years of experience providing EAP services to similarly sized organizations, current Mississippi business registration, statewide service capability, 24/7 crisis intervention capacity, and licensed clinical staff holding LCSW, LPC, LMFT, or PsyD/PhD credentials with minimum bachelor's degree and 3–4 years relevant experience.

The scope includes confidential counseling and support services; 24/7 telephonic consultation; secure online portal and mobile application work-life resources; crisis intervention and critical incident response; statistical reporting; supervisory training programs; manager consultation sessions; stress management and resilience training; and referral services for situational, emotional, marital, adolescent, and financial problems. Routine counseling appointments must be available within 7 to 10 business days through face-to-face, telephonic, and virtual modalities across Mississippi.

Bidders must carry workers' compensation insurance; comprehensive general liability insurance with minimum limits of $1,000,000 per occurrence; and employee dishonesty insurance or fidelity bond with the same minimum limits, with MDOC named as additional insured.

Pricing shall be submitted on a yearly rate per employee basis for basic EAP services, face-to-face assessments, supervisory training and workshops, and follow-up support, with quoted pricing inclusive of all equipment, materials, insurance, certifications, licenses, and other costs. Award is made to the responsive and responsible bidder submitting the lowest bid price.

The contract is for one year with two optional two-year renewals. The anticipated Notice of Intent to Award is November 20, 2026, with contract start date January 15, 2027. MDOC reserves the right to terminate for convenience with 10 business days' written notice or for default if the contractor fails to cure deficiencies within 30 days.