Updates to Platform and Training due to FCIC Transition to Consumer Complaints
Past New Requirement Updated
- Agency
-
Food and Drug Administration
Department of Health and Human Services
- Solicitation expected
- Estimated value
- $25,000 to $250,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- NAICS code
- 611430 Professional and Management Development Training
- Points of contact
-
- tbd@fda.gov
- Laquia Geathers laquia.geathers@fda.hhs.gov
Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The Food and Drug Administration (FDA) is seeking updates to its platform and training systems as the Food and Cosmetic Information Center (FCIC) transitions its consumer complaints intake function. This project involves modifying platforms, phone systems, and staff training to accommodate the new organizational workflow. The estimated solicitation release is scheduled for January 1, 2026, with an anticipated contract award date of March 1, 2026.
The contract falls under the Professional and Management Development Training NAICS code 611430, indicating a focus on training and system modification services. The primary point of contact is Laquia Geathers (laquia.geathers@fda.hhs.gov) from the FDA, who can provide additional details about the opportunity. While specific award value and performance location are not currently specified in the forecast, interested contractors should prepare proposals that demonstrate capability in platform updates, training development, and organizational transition support.
Forecast text
HFP Priority 163.1 Updates to Platform and Training due to Food and Cosmetic Information Center (FCIC) Transition to Consumer Complaints. Since the consumer complaints intake function is moving to the FCIC, updates to the platform, phones, staff training, etc. are needed.
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