The Indian Health Service is recompeting a VOIP telephone service contract for its TransAM Warehouse with an estimated award date of October 1, 2026 and an estimated award value range of $25,000 to $250,000. The procurement covers telephone apparatus and related services, classified under NAICS 334210 (Telephone Apparatus Manufacturing), with no set-aside category applied to this recompete.

The contract does not specify a defined performance period within the forecasted award range provided. Place of performance is the IHS TransAM warehouse in Murfreesboro, Tennessee. For inquiries, contact Paul Carr, Contracting Officer, at paul.carr@ihs.gov or 615-467-1567, and Joseph Campos at joseph.campos@ihs.gov.

The incumbent contractor is Native Innovation Inc., which won Purchase Order 75H71525P00050 on September 18, 2025, under the Buy Indian Act set-aside with a ceiling value of $73,932.44. The existing award delivers 23 VOIP telephones (Grand Stream Model #GXP2135 or equivalent), one VOIP server, internet service supporting 18 simultaneous calls, three additional VOIP outlets, porting of 19 existing VOIP numbers and 2 standard telephone lines, four new numbers, two dedicated lines for fax and alarm, and 24-hour equipment and connectivity failure response. The contract spans a base year plus four optional extension years for ongoing internet, support, and licensing services through September 30, 2030.

TransAM VOIP Telephone Service Contract

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