The Department of Health and Human Services Office of the Assistant Secretary for Administration is forecasting a recompete contract for a national beneficiary satisfaction survey of the State Health Insurance Assistance Program (SHIP) and Senior Medicare Patrol (SMP) programs. The survey aims to assess the quality and effectiveness of services provided to Medicare beneficiaries. The estimated solicitation release date is March 1, 2025, with an anticipated award date of September 1, 2025.

The contract is set aside for total small business under the NAICS code 541990 for All Other Professional, Scientific, and Technical Services. The point of contact for this opportunity is Mary Rainey, Contracting Officer at HHS, who can be reached at mary.rainey@hhs.gov or +1 (301) 492-4579. While specific budget details for the upcoming contract are not provided, the previous award to the incumbent contractor was valued at $1,498,209.

The incumbent contractor is CG Strategy, a woman-owned small business that previously held delivery order GS10F106CA-75P00120F80268. The existing contract was a firm fixed-price delivery order executed through a GSA Multiple Award Schedule (MAS) contract. CG Strategy has demonstrated experience in organizational assessment, strategy development, and customer satisfaction evaluation services for federal agencies, including HHS, and the previous contract was set to be completed by September 29, 2025.

SHIP SMP Beneficiary Survey

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