Remote Identity Proofing (RIDP) Services
Past Recompete Updated
- Agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Solicitation expected
- Estimated value
- $20,000,000 to $50,000,000
- Set-aside
- No set-aside
Forecast facts
- Incumbent contract
-
- 75FCMC26C0009 Federal contract award held by Experian Information Solutions, Inc. Ends Feb 3, 2029 · Value with all options $39,775,430
- Previous solicitation
- Experian Remote Identity Proofing (RIDP) Services Limited / Sole Source Justification · 75FCMC26C0009 · Posted Feb 17, 2026
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 541519 Other Computer Related Services
- Forecast number
- 270141
- Points of contact
Forecast details come from CMS's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The Centers for Medicare and Medicaid Services is conducting a competitive recompete for Remote Identity Proofing (RIDP) Services, with solicitation estimated to release September 4, 2026 and award targeted for February 4, 2027. CMS requires remote identity verification capabilities to meet federal security standards while supporting multilingual access and ensuring system availability for all users accessing Medicare and Medicaid platforms. The agency must implement continuous security threat monitoring, maintain detailed audit records for compliance, and receive technical support to integrate identity verification services across its cloud-based infrastructure to protect sensitive healthcare information.
The estimated award value ranges from $20 million to $50 million under firm fixed-price terms with a three-year performance period beginning February 4, 2027. Services will be delivered through multiple access points including the CMS Enterprise Portal, other CMS portals, the IDM Hub, and a stand-alone self-service module, with place of performance in Irvine, California. This procurement is being conducted as a competitive GSA MAS order under the External GSA MAS Information Technology vehicle. Verne Webster (IT Specialist, verne.webster@cms.hhs.gov, 410-786-1779) and Andrew Mummert (Contracting Officer, andrew.mummert@cms.hhs.gov, 410-786-0403) are the primary points of contact.
The current award being recompeted is Definitive Contract 75FCMC26C0009, a $39.78 million firm fixed-price contract awarded to Experian Information Solutions, Inc. on February 4, 2026. Experian's existing contract covers Identity Assurance Levels 2 and 3 maintenance, Social Security Number verification, Login Risk Assessment and Continuous Assessment, multilingual call center interpretation services, and delivery through multiple CMS access points, with performance through February 3, 2029 under a one-year base period plus four optional one-year periods.
Forecast text
CMS needs to verify user identities remotely to meet federal security standards while ensuring system access for all users regardless of language. The agency must continuously monitor security threats, maintain detailed audit records for compliance, and receive technical support to integrate these identity verification services across its cloud-based systems. These capabilities are essential to protect sensitive healthcare information while enabling legitimate users to access Medicare and Medicaid systems.
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