Payton Merger - AudioCARE

Forecast Recompete Updated

Agency
Solicitation expected
Estimated value
$25,000 to $250,000
Set-aside
Total Small Business

Forecast facts

Incumbent contract
Anticipated award
NAICS code
513210 Software Publishers
Points of contact

Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.

About this forecast

The Indian Health Service is conducting a recompete for telecommunications services, specifically an Automated Appointment Reminder System, with an estimated solicitation release on November 1, 2026 and award targeted for February 1, 2027; this recompete is set aside for Total Small Business and classified under NAICS 513210 (Software Publishers).

The estimated award value ranges from $25,000 to $250,000. The incumbent contractor is Payton Merger Sub II LLC, doing business as AudioCARE, An Artera Company, a for-profit limited liability company headquartered in Santa Barbara, California. Jennifer Richardson (jennifer.richardson@ihs.gov), Contracting Officer, and Debra Rethwisch (debra.rethwisch@ihs.gov, +1-218-983-6335), Contracting Officer Representative, are the primary Indian Health Service points of contact.

The existing award, Delivery Order 47QTCA22D00CM-75H70525F80009, was issued January 16, 2025 under a GSA Multiple Award Schedule contract to AudioCARE for an Automated Appointment Reminder System at the White Earth Health Center. The delivery order carries a firm fixed price of $265,464.73 with an ultimate completion date of January 31, 2030, and covers automated patient communication and appointment reminder services.

Forecast text

Telecommunications Services

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