Payton Merger Sub II LLC

Payton Merger Sub II LLC, doing business as Audiocare, An Artera Company, is a for-profit limited liability company headquartered in Santa Barbara, California, that delivers automated patient communication and pharmacy management software solutions to federal healthcare agencies as a prime contractor operating entirely under the GSA Multiple Award Schedule without set-aside designations. The vendor is a child entity of Well Health Inc. (Artera), a for-profit corporate parent also based in Santa Barbara.

Audiocare's federal footprint centers on the Department of Veterans Affairs and the Indian Health Service, with the VA Technology Acquisition Center anchoring 61% of recent dollar volume at $144.1 million combined potential value across ten awards, while the Indian Health Service accounts for 27 awards worth $3.7 million combined potential value. The top five customer agencies by award count represent 61% of recent awards, but the dollar concentration is more acute — the VA Technology Acquisition Center alone drives 96% of the combined potential value in the source data, primarily through one $124 million firm fixed-price delivery order for VA Audio Response SaaS solution awarded September 23, 2024, with performance through September 22, 2031. That single contract dwarfs all other activity; the remainder of Audiocare's portfolio consists of smaller departmental orders ranging from $5,600 to $8.3 million, issued by individual Veterans Integrated Service Networks (VISN 1, 2, 5, 6, 9, 10, 12, 15, 16, 19, 21, 22, 23) and IHS service units for prescription notification software, pharmacy modules, appointment reminder systems, and license renewals.

Audiocare's service offering centers on audio-based and text-based patient communication platforms branded as AudioPREFILL, TM-PREFILL, RxREADY, AudioCommunicator, TM-Communicator, AudioCancel, TM-Cancel, and Audio Renewal, deployed to streamline pharmacy operations and enhance medication management across VA and IHS healthcare facilities. Recent representative awards include the $124 million VA Audio Response SaaS solution; a $8.279 million VA Technology Acquisition Center delivery order for audiocare software and maintenance (exercising option period 2 through December 31, 2026); a $2.177 million VISN 8 pharmacy prescription text messaging and refill/renewal services order (completion September 23, 2030); a $1.354 million VISN 2 prescription notification software delivery order (exercising option 1, completion November 8, 2029); and multiple IHS awards for system upgrades, license renewals, appointment reminder systems, and pharmacy automation programs across facilities in Arizona, New Mexico, Montana, North Dakota, Oklahoma, Minnesota, and other locations. All work is delivered under the GSA Multiple Award Schedule, a government-wide vehicle through which federal agencies procure IT and professional services.

Activity has grown substantially — six awards in 2022 to 31 in 2024 — though 2025 activity declined to 25 awards and 2026 shows 13 awards year-to-date as of November 1, 2026 (the most recent award date in the source). Twenty-eight awards representing $15.2 million in combined potential value reach ultimate completion within the next twenty-four months and face recompete exposure. The vendor holds three active IDVs: a $2.678 million single-award BPA with VISN 15 through September 24, 2029 (issued September 25, 2024), a $442,800 single-award BPA with VISN 8 through June 21, 2026 (issued June 22, 2024), and a $500,000 GSA Federal Supply Schedule contract through August 28, 2027 (issued August 29, 2022). The GSA MAS contract enables direct procurement by multiple federal agencies and carries a single labor category — Integration Engineer II at $204.12 per hour, bachelor's degree required with three years' experience and security clearance mandated.

SCI-reportable invoiced revenue totaled $6.3 million in FY2025 across 20.6 FTEs delivered as a prime contractor; no SCI-reportable activity was recorded in FY2023 or FY2024, indicating that substantial contract volume (including the $124 million VA award and large option-period exercises) either falls below the $150,000 SCI reporting threshold or was delivered through non-service contract vehicles at the time source data was captured. The vendor operates 100% as a prime contractor with no named subcontractor footprint in the awards data; across SCI-reportable prime contracts, 0% of hours were performed by subcontractors, indicating full self-delivery of services. All recent federal awards carry full-and-open or competitive designations; one small-business set-aside award appears in the historical data (a $24,003 VISN 17 pharmacy messaging system order from December 1, 2023, designated Total Small Business), and one woman-owned small business sole-source award ($22,000 VISN 19 pharmacy text system license, January 1, 2023), but the overwhelming majority operate without set-asides. Audiocare competes for and wins awards across NAICS 511210 (Software Publishers, 84 awards in source data) and 541512 (Computer Systems Design Services, seven awards), with service codes concentrated in perpetual-license software and software-as-a-service delivery for healthcare communications and application development.