National Instant Criminal Background Check System (NICS) Call Center (FBI)

Past New Requirement Updated

Agency
Solicitation expected
Estimated value
$50,100,000 to $100,000,000
Set-aside
No set-aside

Forecast facts

Anticipated award
Through
NAICS code
561422 Telemarketing Bureaus and Other Contact Centers
Place of performance
Washington D.C Nationwide US U
Forecast number
11992
Points of contact

Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.

About this forecast

The National Instant Criminal Background Check System (NICS) Call Center is a new federal contract opportunity being issued by the GSA Federal Acquisition Service. The contract will require the operation of a call center with phone operators to take calls from Federal Firearms Licensees (FFLs) for the purpose of conducting firearm background checks. The estimated solicitation release date is January 31, 2024, and the estimated award date is January 1, 2024.

The place of performance for this contract will be Washington, D.C. No additional details were provided regarding the potential award value, budget range, or specific quantities or timelines for the required services. However, based on the description of a call center operation to support firearm background checks, this contract may represent a significant volume of calls and operational requirements.

Forecast text

Call Center with phone operators to take phone calls from FFL for firearm background checks

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