The Indian Health Service is recompeting a Voice over IP telephone system contract for the Monacan Health Center with an estimated award date of May 1, 2027. The procurement covers design, delivery, installation, and maintenance of a comprehensive VoIP system including IP phone sets, receptionist phones with expansion modules, VoIP software licenses, IP conference phones, and associated network equipment that integrates with the health center's existing infrastructure and public address system.

The estimated award value ranges from $250,000 to $700,000. Performance will occur at the Monacan Health Center in Madison Heights, Virginia. Lindsey Taylor, Acting Chief Executive Officer of the Monacan Health Center, and Courtney Davis, Contract Specialist at the Indian Health Service, serve as points of contact.

The incumbent contractor is V & Z Enterprises Incorporated, doing business as Ncredible Technologies, which was awarded a $576,667.61 firm fixed-price purchase order (contract number 75H71525P00020) on April 1, 2025, under an Indian Small Business Economic Enterprise set-aside. That contract extends through April 30, 2030, with the current award in option year 1. Ncredible Technologies is a Native American-owned small business headquartered in Sherman Oaks, California, that specializes in IT infrastructure and communications solutions for federal agencies serving tribal communities and holds Indian Economic Enterprise and Woman Owned Small Business certifications.

Monacan Health Center Phone Service

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