The U.S. Marshals Service Information Technology Division is forecasting a recompete for the Functional Operations and Resources for Core Enterprise Services (FORCE) program, which will procure comprehensive IT help desk and end-user support services. The procurement will cover Help Desk Tier 1-2 support, workspace management, printing, output services, and productivity tools across the U.S. Marshals Service enterprise. The estimated solicitation release date is April 1, 2025, with an anticipated award date of October 1, 2025.

The estimated award value ranges from $450 million to $500 million for this delivery order under the NITAAC CIO-SP3 Governmentwide Acquisition Contract, structured as a time-and-materials engagement. Performance will take place in Many, Louisiana 71449. Key points of contact include Shandora Acrey and Julie Simpson (Contracting Officer) at the United States Marshals Service, with Julie Simpson reachable at julie.simpson@usdoj.gov or 912-267-2603.

This recompete builds upon the existing delivery order HHSN316201200007W-15M10424FA4700033, currently held by BAE Systems Technology Solutions & Services Inc. The incumbent contract, which exercised its first option period with a ceiling value of $73.6 million running through April 22, 2026, utilized a robust subcontracting ecosystem including Amazon Web Services, Oracle, Science Applications International Corporation, and multiple specialized labor and technology providers. The recompete will maintain the focus on IT modernization and enterprise services delivery to support the U.S. Marshals Service's tactical operations division.

FORCE Recompete

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