CRM Enterprise Transformation & Testing Services

Forecast Recompete Updated

Agency
Solicitation expected
Estimated value
$10,000,000 to $20,000,000
Set-aside
Service-Disabled Veteran-Owned Small Business GovTribe estimate

Forecast facts

Incumbent contract
Anticipated award
Through
Acquisition strategy
Follow-on to Existing Contract
NAICS code
541519 Other Computer Related Services
Forecast number
270058
Points of contact

Forecast details come from CMS's procurement forecast. Agencies' dates and values are estimates.

About this forecast

The Centers for Medicare and Medicaid Services is seeking to recompete Application Testing and NGD Change Control Board Management services to continue supporting CMS's mission and meet current and future requirements driven by changing business needs, national program missions, legislative consumer and beneficiary mandates, and evolving standards. The solicitation is estimated to release on November 30, 2026, with award anticipated on April 17, 2027.

The estimated award value ranges from $10 million to $20 million for a five-year contract. Performance is firm fixed price under GSA MAS Professional Services with a period of performance starting June 21, 2027. CMS Contracting Officer Brian Humes (brian.humes@cms.hhs.gov, 410-786-6898) serves as the primary point of contact.

The recompeted work derives from delivery order GS00Q14OADS123-75FCMC22F0051 issued to incumbent KT Consulting, Inc., a service-disabled veteran-owned small business, on June 21, 2022, under the OASIS SB IDIQ for Virtual Contact Center Strategy support. The existing delivery order carries a ceiling value of $38.287 million with an ultimate completion date of June 20, 2027, and was placed at Phoenix, Arizona.

Forecast text

CMS is seeking to continue CMS’s mission by requiring the contractor to provide Application Testing, and NGD Change Control Board Management ensuring contractors continue to meet all current and future requirements and standards introduced by changing business needs, national program missions and strategies, as well as legislative consumer and beneficiary mandates.

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