2030 Census Questionnaire Assistance (CQA)
Forecast New Requirement Updated
- Agency
-
US Census Bureau
Department of Commerce
- Solicitation expected
- Estimated value
- $100,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Through
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- Place of performance
- Suitland-Silver Hill, Maryland, United States
- Forecast number
- 61122
- Points of contact
Forecast details come from the Commerce Department's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The US Census Bureau is seeking a contractor to provide 2030 Census Questionnaire Assistance (CQA) services, which will include answering frequently asked questions, assisting callers in completing the 2030 Census questionnaire, and conducting telephone interviews with customer service representatives to facilitate questionnaire completion. This new requirement is classified under the Telemarketing Bureaus and Other Contact Centers NAICS category and will be competitively awarded. The estimated solicitation release date is November 15, 2026, with an anticipated award date of February 15, 2027.
The estimated contract value is $100,000,000, with performance to be conducted in Suitland-Silver Hill, Maryland. This acquisition contains information technology components and will be awarded through a competed process with no set-asides applied. For additional information regarding this opportunity, interested parties should contact Matthew S. Gore, the Census Bureau's Contracting Officer, at matthew.s.gore@census.gov or +1 301-763-2474.
Forecast text
2030 Census Questionnaire Assistance (CQA) - As a part of the 2030 Census, the 2030 CQA operation will provide support in the form of answering frequently asked questions, helping callers fill out the 2030 Census questionnaire by answering their inquiries, and completing questionnaires over the phone via an interview between the caller and a customer service representative (CSR) if the caller obliges.
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