Zeiss Microscopes Service Maintenance

The Defense Health Agency is seeking a service and maintenance contract for Zeiss microscopes used in the Naval Medical Center San Diego's Main Operating Room Department. The solicitation (RFQ HT941025Q2043) is requesting comprehensive maintenance services for specific medical microscope equipment, including Pentero 800/OPTIME, Kinevo 900/OPTIME, and Tivato 700/OPTIME units. Contractors must be registered in the System for Award Management (SAM), provide documentation showing authorized Zeiss distributor status, and submit two relevant past performance references. The evaluation will be conducted on a best-value basis, with technical capability and past performance considered more important than price, using a firm-fixed-price structure. Quotes are due by April 7, 2025, at 8:00 AM Pacific Time, with the contract covering a base year from April 15, 2025, to April 14, 2026, and potential option years extending through April 14, 2029.

This procurement is designated as a 100% Small Business Set-Aside on the open market, with a North American Industry Classification System (NAICS) code of 334515 and a size standard of 750 employees. The contract aims to prevent lapses in patient care by maintaining existing medical equipment through service, firmware updates, and repair/replacement strategies. While no incumbent contractor is explicitly named, the Statement of Work details specific requirements including maintaining a 95% equipment uptime rate, performing annual preventive maintenance, and responding to service calls within 4 hours. The place of performance is located at the Naval Medical Center in San Diego, California (zip code 92134), covering five specific Carl Zeiss microscope models used in neurosurgery and otorhinolaryngology departments. The total potential contract period is four years, with the government seeking a contractor capable of providing comprehensive, high-quality medical equipment maintenance services.