Zeiss MediTec equipment maintenance

The Defense Health Agency, for Naval Medical Center Camp Lejeune (NMCCL) in North Carolina, is seeking market research through a Sources Sought Notice for full-service maintenance of Zeiss ophthalmology equipment, with capability statements due by 8:00 a.m. Eastern Time on November 2, 2026. The set-aside is Total Small Business, and the notice asks whether two or more responsible small businesses registered in SAM.gov can provide the services. Work is performed at NMCCL, Camp Lejeune, North Carolina. The attachment describes an anticipated firm-fixed-price contract with one 12-month base period and three 12-month options. The contractor must perform annual preventive maintenance on eight units: two ATLAS 9000 Corneal Topography Systems, four Cirrus HDOCT 5000 Retinal Cameras, one HFA3 860 Visual Field Analyzer, and one IOLMaster 700 Optical Biometry System. Onsite repair response is required within 10 calendar days of a service request, with completion within 10 calendar days thereafter, or within an additional 10 days when parts are backordered with proper documentation. Technicians must hold completed Zeiss OEM training, replacement parts must meet OEM standards, and the contractor bears all travel costs, including mileage and overnight expenses. Interested firms must email capability statements of no more than three pages to gerrie.m.johnson.civ@health.mil with the subject line "SAM.gov SSN_Zeiss_Service." Statements must include UEI and CAGE codes, experience with the listed models, onsite response capability, technician qualifications and OEM certifications, parts sourcing ability, and a letter from Carl Zeiss Meditec USA, Inc. confirming authorization to perform OPTIME service contracts and onsite repair services. The NAICS code is 811210 and the PSC is J065.