WFLMS User Training and Support Services
Closed Solicitation Posted
- Solicitation number
- 140D0425Q0306
- Agency
- Interior Business Center Office of Policy Management and Budget, Department of the Interior
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 611420 Computer Training
- PSC
- R499 Support- Professional: Other
- Points of contact
-
- Matthew Mosellen matthew_mosellen@ibc.doi.gov (703) 964-4804
- Carla Mosley cmosley@ibc.doi.gov (571) 560-1401
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Interior's Departmental Offices Interior Business Center is seeking a contractor to provide user training and support services for the Wildland Fire Learning Management System (WFLMS), an enterprise learning management system supporting the national inter-agency wildland fire education and training community. The solicitation requires contractors to demonstrate expertise in Moodle administration and teaching, with personnel mandated to complete specific Moodle Academy certifications including Admin Basics, Admin Skills, Teaching Basics, and Teaching Skills. Evaluation will be based primarily on technical approach and capabilities, with past experience and pricing also considered, though non-price factors will be significantly more important than price. Quotes are due by April 11, 2025, at 11:00 AM Eastern Standard Time, with questions accepted until April 3, 2025. The technical quote is limited to 10 pages, and contractors must be prepared to provide comprehensive user support including account management, help desk responses, and training material creation.
The solicitation is a 100% small business set-aside with a Labor Hour (LH) contract type, replacing the incumbent contract held by Karen Miller (contract 140D0423C0079). The contract has a base period of six months from May 1, 2025, to October 31, 2025, with two potential 12-month option periods extending through October 31, 2027. The government anticipates approximately 90 hours of support work per week, with a maximum contract value of $150,000. Contractors must perform services within the Continental United States (CONUS) and be prepared to deliver training through multiple channels including webinars, phone calls, email support, help request forms, and ZenDesk Help Center articles. The place of performance will be within the contractor's location in the United States, with no specific security clearances currently required for accessing the WFLMS or ZenDesk systems.
Notice text
WFLMS User Training and Support Services
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