Web-Based Scheduling Program
Closed Pre-Solicitation Posted
- Solicitation number
- W9124J-25-R-TMSS
- Agency
-
MICC Fort Sam Houston
Mission and Installation Contracting Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE10 IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
- Place of performance
- Texas 78234, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Army Materiel Command Mission and Installation Contracting Command at Fort Sam Houston is seeking helpdesk support services for the Training Management & Scheduling System (TMSS) software. The procurement is structured as a non-personal services, Firm Fixed Price contract with a 12-month base period and four potential 12-month option periods. Contractors will be required to provide remote technical support during duty hours (0700-1700 CT Monday-Friday), with a mandatory 2-hour response time and 24-hour resolution time for service requests. The government intends to award this contract sole-source to Serco, Inc., utilizing statutory authority under 10 U.S.C. 41 U.S.C. 1901 for Simplified Acquisition Procedures. Interested vendors are encouraged to submit responses demonstrating their capabilities, with a response deadline of January 7, 2025, at 12:00 PM CST.
The current contract with Serco, Inc. has a total value of $587,094.00 and is classified under NAICS code 541519 (Other Computer Related Services) with a size standard of 150 employees. The solicitation does not have a specific set-aside designation and welcomes responses from all business sizes and socioeconomic categories, including 8(a), HUBZone, WOSB, EDWOSB, VOSB, and SDVOSB firms. Technical requirements include system administration support, implementing software patches and updates, maintaining compatibility with Windows Server versions, and adhering to Army Cyber Security Requirements. The work will be performed remotely at the contractor's facility, requires no security clearance, and involves no travel. Contractors must provide quarterly reports on helpdesk events, remediation actions, and system changes, with the ultimate goal of supporting the Medical Center of Excellence (MEDCoE) at Fort Sam Houston.
Notice text
Purpose of this action is to incorporate the Sources Sought Notice (SSN) which was omitted from the original posting.
The proposed sole source Firm Fixed Price (FFP) contract will be to Serco, Inc. for the training help desk support of the Training Management Scheduling System (TMSS) software already in place. The statutory authority for the sole source procurement is 10 United States Code 41 U.S.C. § 1901 – Simplified Acquisition Procedures implemented in Federal Acquisition Regulation (FAR) 13.501(a)(ii), Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements. See attached Performance Work Statement (PWS).
Files
| File | Type | Posted |
|---|---|---|
| Sources Sought Notice (SSN) - TMSS Rev.pdf | ||
| TMSS PWS 2025.pdf |
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