Web-Based Incident Management Software Solution

Closed Solicitation Posted

This opportunity was awarded. See the award notice from .

Solicitation number
9531BM20Q0006
Agency
National Transportation Safety Board
Responses due
Set-aside
Total Small Business

Opportunity facts

NAICS code
511210 Software Publishers
PSC
D318 It And Telecom- Integrated Hardware/Software/Services Solutions, Predominantly Services
Place of performance
District of Columbia, United States

Notice details come from SAM.gov. Updated .

Notice text

2 versions

Update #2 · Latest ·

Amendment 0001 (9531BM20Q00060001), Attachment 6 - SF-30_QA, is hereby incorporated hereto. 

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

The solicitation number for this requirement is 9531BM120Q0006. This solicitation is issued as a Request for Quote (RFQ).

The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2020-02.

This requirement is issued as a small business set-aside. The associated NAICS code is 511210, “Software Publishers”. The small business size standard of this NAICS code is $37.5 million.

Background
The National Transportation Safety Board (NTSB) is a Federal agency mandated by Congress to investigate all aviation accidents and selected accidents/incidents in other modes of transportation and report the results of those investigations. In support of this mission, the NTSB runs a 24-hour 7 day a week Response Operations Center (ROC).  The NTSB’s ROC is seeking a cloud-based web-enabled software capable of providing a centralized, secure, and integrated incident management system designed to manage incidents, accidents, and events. The agency requires an efficient means of disseminating information with and among investigative participants. 

The NTSB currently operates a centralized information dashboard for gathering real time investigative data.  The NTSB has a continued need to further utilize a solution that will disseminate accurate and timely information to the intended audiences as soon as the information is generated with auditing capabilities, real-time notification via short messaging services (SMS) texting and other forms of messaging.

The NTSB’s ROC is seeking a cloud-based web-enabled software as a service solution capable of providing a centralized, secure, and integrated incident management system designed to manage information during the launch of incidents, accidents, and events.  The software shall include the ability to process information for mission/tasking, situation reporting, significant events, and incident action planning. The ROC staff shall be able to use the software to track, view, and print reports with the above information.  The software is to provide a wide range of professional services and these services are to be specialized in nature and focused on configuration and technical support for the software technology. The software shall be able to interface with the NTSB’s current emergency notification system to send SMS text, email messages, and voicemail messages to an individual or Outlook Active Directory group simultaneously through multiple types of devices (Android or Apple devices, email, and voicemail).   The software shall be able to function for a minimum of 250 users simultaneously.

Description of Requirement
The NTSB has a requirement for:

Line Item Number 0001: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: BASE YEAR.

Line Item Number 0002: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: OPTION YEAR 1.

Line Item Number 0003: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: OPTION YEAR 2.

Line Item Number 0004: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: OPTION YEAR 3.

Line Item Number 0005: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: OPTION YEAR 4.

Review Attachment 1 – 5 which are attached hereto and incorporated herein for a detailed description of the requirement.

Basis for Award
The Government may award one (1) Indefinite Delivery Indefinite Quantity (IDIQ) type contract with individually funded task orders using FFP rates to the responsible Contractor whose quote conforms to the RFQ, will be most advantageous to the Government, price and other price factors considered, such that it provides the best value to the Government. Best value is defined as the procurement process that results in the most advantageous acquisition decision for the Government that is performed through an integrated assessment and trade-off analysis between price and non-price factors. Review Attachment 2 for additional information.

All responsible sources may submit a quote, which shall be considered by the NTSB.

  

Clauses and Provisions

Review Attachment 1 which is attached hereto and incorporated herein for additional information. 

Submission of Quotes
Your quote must be received no later than 5:00 p.m., EDT, on January 17, 2020. LATE QUOTES MAY NOT BE CONSIDERED in accordance with Federal Acquisition Regulation (FAR) provision 52.212-1.

Offers may be transmitted via email to:

              Janice R. McCoy

              Email: janice.mccoy@ntsb.gov

The maximum size of an email, including attachments, which the NTSB email server can accept is 15 megabytes (MB). Therefore, the Contractor may choose to send their quote in separate emails, if the combined file size of any email received by the NTSB email server will exceed 15MB. Contractors are encouraged to remove excess graphics from their quotes to ensure quotes remain under the file size limit. It is the Contractor's responsibility to ensure that the designated point of contact has received your quote at the email address of the contact specified above by the quote due date.


Questions Regarding the Combined Synopsis/Solicitation
All questions regarding this combined synopsis/solicitation shall be directed to Janice McCoy via email at janice.mccoy@ntsb.gov . ALL QUESTIONS MUST BE RECEIVED BY 4:00 p.m. EST on January 3, 2020.

Janice R. McCoy
Contract Specialist
National Transportation Safety Board
Email: janice.mccoy@ntsb.gov

Electronic Dissemination of Combined Synopsis/Solicitation
Access to this combined synopsis/solicitation and amendments shall be posted on the System for Award Management Beta Government website: https://beta.sam.gov/ under Contract Opportunities. Amendments to the combined synopsis/solicitation shall be publicized in the same manner as the initial synopsis/solicitation. All Contractors are cautioned that it is your responsibility to frequently check back to the website to ensure that you have received all issued amendments.

Update #1 ·

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

The solicitation number for this requirement is 9531BM120Q0006. This solicitation is issued as a Request for Quote (RFQ).

The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2020-02.

This requirement is issued as a small business set-aside. The associated NAICS code is 511210, “Software Publishers”. The small business size standard of this NAICS code is $37.5 million.

Background
The National Transportation Safety Board (NTSB) is a Federal agency mandated by Congress to investigate all aviation accidents and selected accidents/incidents in other modes of transportation and report the results of those investigations. In support of this mission, the NTSB runs a 24-hour 7 day a week Response Operations Center (ROC).  The NTSB’s ROC is seeking a cloud-based web-enabled software capable of providing a centralized, secure, and integrated incident management system designed to manage incidents, accidents, and events. The agency requires an efficient means of disseminating information with and among investigative participants. 

The NTSB currently operates a centralized information dashboard for gathering real time investigative data.  The NTSB has a continued need to further utilize a solution that will disseminate accurate and timely information to the intended audiences as soon as the information is generated with auditing capabilities, real-time notification via short messaging services (SMS) texting and other forms of messaging.

The NTSB’s ROC is seeking a cloud-based web-enabled software as a service solution capable of providing a centralized, secure, and integrated incident management system designed to manage information during the launch of incidents, accidents, and events.  The software shall include the ability to process information for mission/tasking, situation reporting, significant events, and incident action planning. The ROC staff shall be able to use the software to track, view, and print reports with the above information.  The software is to provide a wide range of professional services and these services are to be specialized in nature and focused on configuration and technical support for the software technology. The software shall be able to interface with the NTSB’s current emergency notification system to send SMS text, email messages, and voicemail messages to an individual or Outlook Active Directory group simultaneously through multiple types of devices (Android or Apple devices, email, and voicemail).   The software shall be able to function for a minimum of 250 users simultaneously.

Description of Requirement
The NTSB has a requirement for:

Line Item Number 0001: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: BASE YEAR.

Line Item Number 0002: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: OPTION YEAR 1.

Line Item Number 0003: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: OPTION YEAR 2.

Line Item Number 0004: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: OPTION YEAR 3.

Line Item Number 0005: Quantity: 1 Lot, Web-Based Incident Management Software Solution. Period of Performance: OPTION YEAR 4.

Review Attachment 1 – 5 which are attached hereto and incorporated herein for a detailed description of the requirement.

Basis for Award
The Government may award one (1) Indefinite Delivery Indefinite Quantity (IDIQ) type contract with individually funded task orders using FFP rates to the responsible Contractor whose quote conforms to the RFQ, will be most advantageous to the Government, price and other price factors considered, such that it provides the best value to the Government. Best value is defined as the procurement process that results in the most advantageous acquisition decision for the Government that is performed through an integrated assessment and trade-off analysis between price and non-price factors. Review Attachment 2 for additional information.

All responsible sources may submit a quote, which shall be considered by the NTSB.

  

Clauses and Provisions

Review Attachment 1 which is attached hereto and incorporated herein for additional information. 

Submission of Quotes
Your quote must be received no later than 5:00 p.m., EDT, on January 17, 2020. LATE QUOTES MAY NOT BE CONSIDERED in accordance with Federal Acquisition Regulation (FAR) provision 52.212-1.

Offers may be transmitted via email to:

              Janice R. McCoy

              Email: janice.mccoy@ntsb.gov

The maximum size of an email, including attachments, which the NTSB email server can accept is 15 megabytes (MB). Therefore, the Contractor may choose to send their quote in separate emails, if the combined file size of any email received by the NTSB email server will exceed 15MB. Contractors are encouraged to remove excess graphics from their quotes to ensure quotes remain under the file size limit. It is the Contractor's responsibility to ensure that the designated point of contact has received your quote at the email address of the contact specified above by the quote due date.


Questions Regarding the Combined Synopsis/Solicitation
All questions regarding this combined synopsis/solicitation shall be directed to Janice McCoy via email at janice.mccoy@ntsb.gov . ALL QUESTIONS MUST BE RECEIVED BY 4:00 p.m. EST on January 3, 2020.

Janice R. McCoy
Contract Specialist
National Transportation Safety Board
Email: janice.mccoy@ntsb.gov

Electronic Dissemination of Combined Synopsis/Solicitation
Access to this combined synopsis/solicitation and amendments shall be posted on the System for Award Management Beta Government website: https://beta.sam.gov/ under Contract Opportunities. Amendments to the combined synopsis/solicitation shall be publicized in the same manner as the initial synopsis/solicitation. All Contractors are cautioned that it is your responsibility to frequently check back to the website to ensure that you have received all issued amendments.

Attachments

Files attached to this notice, newest first
File Type Posted
Attachment 6 - SF-30_QA.pdf PDF
Attachment 5 - ICT Accessibility Requirements Statement.pdf PDF
Attachment 2 - Sections B-M.pdf PDF
Attachment 3 - Past Performance Questionnaire.docx DOCX document
Attachment 4 - Non-Disclosure Agreement.docx DOCX document
Attachment 1 - RFQ 9531BM20Q0006 - SF-18.pdf PDF

Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
Web-Based Incident Management Software Solution Award Award Notice
Web-Based Incident Management Software Solution This notice · Latest solicitation Solicitation

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