W91QV1 Fort Meade QFLOW
Closed Special Notice Posted
- Solicitation number
- W91QV1PAN015410
- Agency
-
MICC Fort Sam Houston
Mission and Installation Contracting Command, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 513210 Software Publishers
- Place of performance
- Fort George G Meade, Maryland 20755, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Army Materiel Command Mission and Installation Contracting Command Fort Sam Houston has issued a Special Notice for establishing a sole source contract with ACF Technologies, Inc. for the Fort Meade Q-Flow software support and maintenance. The notice pertains to a customer management queuing system specifically used by the ID/Cards/Rapids section of the Directorate of Human Resources. ACF Technologies is identified as the exclusive provider of the Q-Flow application, video peripherals, device licenses, and associated maintenance services for the government sector. The contract is categorized under the Software Publishers NAICS code and focuses on IT and telecom business application software services. The opportunity is set aside for total small business participation and was posted on April 17, 2025, with a response deadline of May 2, 2025.
The primary objective of this Special Notice is to procure a comprehensive software and hardware support suite for the Q-Flow Customer Queuing Management System at Fort Meade. The contract includes software supporting 5 users and 1 admin user, along with hardware such as a tabletop screen kiosk and media player with HDMI kits for two TVs. It is structured as a firm fixed-price contract with a base year and four option years, requiring 100% operational software and hardware performance. Contractor eligibility requires completing mandatory security training, including AT Level I awareness, iWATCH, and OPSEC training, and obtaining installation passes. Business operations will be conducted between 7:30 a.m. and 3:30 p.m. Monday through Friday, excluding federal holidays, with a 30-day performance period in Maryland. Contractors must be prepared to provide software installation, data migration, and transfer services, understanding that non-performance or unsatisfactory performance could result in contract termination or non-payment.
Notice text
This notice is to establish the Fort Meade Q-Flow software support/maintenance contract with ACF Technologies, Inc. ACF Technologies is the sole source provider of the Q-Flow application, video periperals, device lincenses, and maintenance and support services for the government sector with the United States. This software is a customer management queing system and used primarily by the ID/Cards/Rapids section of the Directorate of Human Resources. Q-Flow organizes the customer flow through the office services and allows management to monitor customer wait times and continuously develop efficiencies.
Files
| File | Type | Posted |
|---|---|---|
| QFLOW Software_Hardware Support PWS Mckoy (1).pdf |
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