VPS Performance Management and Control

Added: Dec 16, 2015 2:23 pm United States (U.S.) Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Chief Business Office (CBO), Veterans Point of Service (VPS), Performance Management and Control Services

VA118-16-R-0935



The purpose of this Source Sought Notice is to search for qualified vendors capable of meeting the requirement to assist VA with the Performance Management and Control activities for VetLink sites. The vendor shall develop performance management tools, such as dashboards, collect data, perform analysis, and provide monthly reports and weekly reports as needed. Additionally, the vendor shall support the 90 day post deployment visits to the remaining 84 VetLink sites, support the release of new VetLink functionality, and provide management and oversight of the performance management and control activities. The Contractor shall have at least one year of experience providing training and performance improvement recommendations to a nation-wide information system.



In addition, the vendor shall provide support and materials for replacing thermal paper for all deployed kiosks through the Operations and Maintenance (O&M) Center. The vendor shall manufacture and/or obtain and hardware upgrade kits for the VetLink kiosks to remediate physical access to ports on the kiosks for every kiosk purchased by the VA. These kits shall be customized, assembled, packaged, and shipped for every VA location - 161 primary VA locations, and 667 Community Based Out-Patient Clinics. See attached Draft Performance Work Statement (PWS) for a full list of requirements.



This is a Request for Information (RFI) only. Do not submit a proposal or quote. It is requested that all companies interested in participating in this effort please note their interest and provide information on their respective capabilities to perform the effort described in the attached draft PWS. This RFI is for planning purposes only and shall not be considered an Invitation for Bids, Request for Quotations, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. The information provided may be used by the VA in developing its acquisition strategy and PWS. This market research is issued for information and planning purposes only and does not constitute a solicitation nor does it restrict the Government as to the ultimate acquisition approach. In accordance with Federal Acquisition Regulation 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Any contract that might be awarded based on information received or derived from this market research will be the outcome of a competitive process. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response.



Instructions for Submitting RFI Questions and Response

If interested, please submit a Capabilities Statement, limited to 10 pages, single spaced, 12 point font for your company, your teammates and/or subcontractors. Additionally, please indicate on your cover page if you, your teammates and/or subcontractors are a Service Disabled Veteran Owned Small Business, Small Business, or a Veteran Owned Small Business. Please indicate if you, your teammates, and/or subcontractors are schedule holders and the name of that schedule and contract. Please note "VA118-16-R-0935 Sources Sought Notice Response - Performance Management and Control" in the subject line of your response.



Responses are requested no later than 2:00 PM EST Wednesday December 23, 2015 via email to keiahna.brewer@va.gov and iris.farrell@va.gov.



Points of Contact: Iris Farrell, Contracting Officer, Department of Veterans Affairs Technology Acquisition Center, Email iris.farrell@va.gov and Keiahna Brewer, Contract Specialist, Email keiahna.brewer@va.gov. All proprietary/company confidential material shall be clearly marked on every page that contains such.