Voice Recording System Upgrade
Closed Solicitation Posted
- Solicitation number
- FA527024QA016
- Agency
- Pacific Air Forces Air Force, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- Place of performance
- Kadena Air Base Okinawa Japan
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force Pacific Air Forces seeks to upgrade the existing voice recording system at Kadena Air Base in Okinawa, Japan. The contractor shall provide all equipment, tools, materials, labor and other items necessary to upgrade Unified Call Center Express to version 12.5 and Verint VoiceFlows to the latest supported release, to include voice recording capability for 25 users meeting 718th Communications Squadron requirements. Offerors must complete the updated price list attachment and include all costs by January 26, 2024, with evaluation based on price.
There is no set-aside. The requirement involves upgrading software to support 25 users at Kadena Air Base in Okinawa, Japan, within the scope of identified NAICS code 541511 and PSC D302. The incumbent contractor previously held contract FA873213D0012. Offerors must respond by January 26, 2024 with pricing for the requirements detailed in the attachments, with award under solicitation FA527024QA016 by the Department of the Air Force Pacific Air Forces.
Notice text
The Contractor shall provide all equipment, tools, materials, supplies, transportation, labor, supervision, management, and other incidentals necessary to provide a complete and workable system. The contractor will install the requirement in Kadena Air Base.
The scope of work described is focused on the upgrade of UCCX to 12.5 and Verba to the latest supported release of Verint VFS. The contractor is required to provide a solution in alignment with 718 CES requirements to include voice recording capability for 25 users.
This requirement is Brand Name or Equal.
Offerors must complete the price list (Attachment 1). Incomplete information may exclude the offeror from the competition. Also, shipping, taxes, and other cost necessary to provide these items/ incremental services must be included in the unit price.
01/26/2024 0001 - Respond to RFI and update the price list.
Attachments
| File | Type | Posted |
|---|---|---|
| Attachment 1_Price list.xlsx | XLSX spreadsheet | |
| FA527024QA016-0001_SF-30.pdf | ||
| Attachment 5_RFI dated 25 January 2024.pdf | ||
| Attachment 2_SOW.pdf | ||
| Attachment 3_DEAMS EFT Enrollment Form Updated 05_2023.pdf | ||
| Combo_FA527024QA016.pdf | ||
| Attachment 4_DFAS Japan AF EFT Submission.pdf |
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