Virtual Recruiting Center

Added: Feb 13, 2017 11:22 am The Mission and Installation Contracting Command (MICC) Center - Fort Knox intends to issue a Request for Proposal (RFP) for the operation of the Virtual Recruiting Center (VRC) for the US Army Recruiting Command (USAREC) to support recruiting services. The contractor shall provide all labor, management, supervision, and materials to operate the USAREC VRC, and provide mission support and customer service for the Army. The contractor shall operate the VRC utilizing a variety of programs and communication platforms in support of the primary "GoArmy.com" website. The contractor shall be responsible for facilitating all web-based recruiting solutions such as Army Career Explorer (ACE), US Army Future Soldier (FS), Special Operations Recruiting Battalion-Airborne, and monitoring, moderating and responding to social media inquiries.

The period of performance is 7 April 2017 through 6 April 2018 with two one-year option periods. This solicitation is 100% Service Disabled Veteran Owned Small Business (SDVOSB) set-aside. The Federal Service Code (FSC) is R426 and the North American Industry Classification System (NAICS) code is 561422 - Telemarketing Bureaus and Other Contact Centers with a size standard of $15.0 million. This will be a firm fixed price contract. The RFP and all amendments will be posted to Federal Business Opportunities (FedBizOpps) website on or about 22 February 2017 with proposals due on or about 22 March 2017. These dates are subject to change. Contractors are reminded to check the website periodically for amendments. All contractors shall be registered in System for Award Management (SAM.gov) to be eligible for award of a contract. Faxed offers and amendments will not be accepted. All questions shall be submitted in writing to the Contracting Officer, Barbara Mattingly at Barbara.j.mattingly2.civ@mail.mil. Email shall identify the RFP number and include your complete firm name, street address, city, state, zip code, telephone number with area code and email address. No solicitation mailing list will be compiled and no paper copies of the solicitation and amendments will be issued. No phone calls will be accepted.