Vietnam Mission-Wide Travel Management Services
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 19VM3026Q0014
- Agency
-
Department of State
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561599 All Other Travel Arrangement and Reservation Services
- Place of performance
- Ha Noi and Ho Chi Minh City Ha Noi Vietnam
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The U.S. Department of State is soliciting quotations for Vietnam Mission-Wide Travel Management Services to support the U.S. Embassy in Hanoi and the U.S. Consulate General in Ho Chi Minh City. The contractor will provide comprehensive travel management services including air, rail, and bus travel reservations; lodging accommodations; vehicle rentals; itinerary preparation; and management reporting for both domestic Vietnam travel and international travel. Key requirements include maintaining full-time on-site presence during business hours with dedicated site managers at each location, providing 24/7 emergency after-hours support, utilizing a computer reservations system interfacing with Global Distribution Systems (GDS), and achieving performance metrics of 80% of calls answered within 20 seconds with no more than one customer complaint per traveler per trip. The government will award the contract to the lowest priced, technically acceptable, responsible offeror based on initial quotations, though discussions may be held with companies in the competitive range if necessary. Critical deadlines include April 20, 2026 at 17h00 local time for submission of written questions, and May 27, 2026 at 17h00 local time for quotation submission via email to HanoiGSOProcurement@state.gov.
This solicitation carries no set-aside designation and represents a recompete of existing contract 19VM3022D0005, currently held by Blue Sky Travel Company Ltd, which expires September 30, 2026. The contract is structured as a requirements-type contract with pricing based on transaction fees, with a minimum of 100 transactions and maximum of 10,300 transactions across the base period and option year, valued at approximately VND 18,774,250,000 (approximately $718,570 USD). Vendors registered in Vietnam must submit quotations in Vietnamese Dong, while overseas vendors must submit in U.S. Dollars using the exchange rate at the date of award determination, with VAT applying only to transaction fees. The contract period consists of one base year with one option year for renewal, and all contractors must be registered in the System for Award Management (SAM) prior to proposal submission as required by FAR 4.1102. The place of performance is Hanoi and Ho Chi Minh City, Vietnam, with on-site office requirements during standard business hours (8:00 AM to 5:00 PM, Monday-Friday).
Notice text
The Government of the United States of America in Vietnam requests quotations for Vietnam Mission-Wide Travel Management Services in accordance with the solicitation package’s specifications and requirements.
The Contractor shall provide corporate travel services for domestic and international travel that includes travel within the country in which the U.S. Embassy in Hanoi and the U.S. Consulate General in Ho Chi Minh City, Vietnam is located (Vietnam) and travel outside that country, including travel within the U.S and other countries.
The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.
The Embassy intends to conduct a pre-quotation conference at the site. The pre-proposal conference will be held on April 17, 2026 at 10:00am (local time) at the US Embassy Annex, Rose Garden Building, 170 Ngoc Khanh, Giang Vo, Hanoi, Vietnam. Prospective offerors/quoters are invited to attend. Written questions and a list of participants (max 02 participants/quoter with full names, ID and cellphone numbers) must be submitted before 12:00 noon local time on April 15 , 2026 to Pham Thanh Ha at HanoiGSOProcurement@state.gov to arrange entry to the building.
Quotations are due by May 27, 2026 at 17h00 local time. No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.
Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.
Files
Notice history
| Notice | Type | Posted |
|---|---|---|
| Vietnam Mission-Wide Travel Management Services | Award Notice | |
| This notice | Solicitation |
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| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Procurement of Make Ready Cleaning Services for the Residences Managed by the U.S. Embassy Hanoi, Vietnam. | Department of State | No set-aside |
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