Veterans Crisis Line Texting Platform
Awarded Award Notice Posted
- Solicitation number
- 36C24525C0018
- Agency
- Veterans Integrated Service Network 5 Veterans Health Administration, Department of Veterans Affairs
- Awarded
- to Cross Link Media LLC
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 36C24525C0018 Federal contract award
- NAICS code
- Not on record
- PSC
- Not on record
- Place of performance
- Martinsburg, West Virginia 25405, United States
- Points of contact
-
- Tara Davis tara.davis4@va.gov (304) 263-0811
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5 has awarded contract 36C24525C0018 to Cross Link Media for the Veterans Crisis Line Texting Platform. The sole-source contract, valued at approximately $471,000,800.00, will provide SMS messaging services through vanity short codes for veterans and family members to communicate with VA crisis responders 24/7/365. The contract period runs from December 1, 2024 through May 30, 2026, with a base period and two option periods. CrossLink Media has been the sole provider of this proprietary texting platform since 2011, and market research determined they are the only vendor capable of providing uninterrupted service without significant implementation delays. The contract was awarded on November 25, 2024, using the authority of 41 USC 3304(a)(1) as implemented by FAR 6.302-1 for other than full and open competition.
Notice text
See attached Sole Source Justifacation for the Veterans Texting Crisis Line Platform.
Awarded contract 36C24525C0018 to Cross Link Media for 471000800.00 on 2024-11-25.
Attachments
| File | Type | Posted |
|---|---|---|
| JA For SAM REDACTED.pdf | ||
| 36C24525C0018_2.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| Veterans Crisis Line Texting Platform | Award Notice | |
| DH10--Cross Link Media, LLC (Attn: CO Tara Davis) (VA-25-00011748) | Special Notice |
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