Veterans crisis texting platform

Ended Definitive Contract Awarded Last action

Contract number
36C24525C0018
Awardee
Awarding agency
Obligated
$1,997,552

Award facts

Opportunity
Contract value 42% obligated
  • $1,997,552.00 Current, with exercised options
  • $4,710,008.00 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Department of Veterans Affairs
NAICS code
561499 All Other Business Support Services
PSC
DH10 It And Telecom - Platform As A Service: Database, Mainframe, Middleware
Set-aside
No set-aside
Competition
Not Competed · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Martinsburg, WV 25405, USA

Award details come from SAM.gov/FPDS.

About this award

The Department of Veterans Affairs (VA) awarded a $4,710,008.00 firm fixed-price definitive contract to Cross Link Media LLC for a Veterans Crisis Texting Platform. This contract, which does not have a set-aside designation, will allow veterans and their families to communicate with qualified VA responders via short message service (SMS) messaging through the Veterans Crisis Line (VCL). The contract has a base year, one option year, and a 6-month option period, for a total period of performance of 2.5 years. The purpose of this contract is to establish a texting platform that will provide an additional access point for the VCL's 24-hour crisis intervention services, ensuring immediate, uninterrupted access for veterans and their families.

Quick answers

Who was awarded contract 36C24525C0018?

36C24525C0018 was awarded to Cross Link Media LLC by Veterans Integrated Service Network 5 (Veterans Health Administration) on December 1, 2024.

How much is contract 36C24525C0018 worth?

The government has obligated $1,997,552 on 36C24525C0018. Its potential value, with all options, is $4,710,008.

Which agency awarded contract 36C24525C0018?

Veterans Integrated Service Network 5 (Veterans Health Administration) awarded 36C24525C0018, with funding from Department of Veterans Affairs.

Was contract 36C24525C0018 competed?

The extent of competition for 36C24525C0018 was not competed. The government received 1 offer.

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