V231--660 Heart Transplant Lodging Service

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19 is soliciting quotes for heart transplant lodging services to support veterans enrolled in the Left Ventricle Assistive Device (LVAD) and Cardiac Transplant program at the Salt Lake City VA Health Care System. The contractor must broker and manage hotel accommodations within 15 miles of the VA facility, guaranteeing a minimum of 20 rooms per night with specific requirements including one-bedroom suites with fully equipped kitchens, free breakfast, Wi-Fi, pet-friendly options, wheelchair accessibility, and daily shuttle services to the hospital, airport, and medical centers. Evaluation will be based on technical capability, price, and past performance, with awards going to the most advantageous offer to the government. The solicitation period closes on February 20, 2026, at 4:00 PM Mountain Time, with quotes to be submitted electronically to Danielle Kramer, the contracting officer, at danielle.kramer@va.gov. The contract will operate on a firm-fixed-price basis with Net 30 invoicing terms and same-day cancellation capability required at 4:00 PM.

This is an exclusive set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), with the current incumbent contractor being Arrowhead Realty, LLC, operating under BPA 36C25920A0022. The contract is structured as a 5-year Indefinite Delivery/Indefinite Quantity (IDIQ) agreement running from April 2026 through March 2031, with an estimated demand of approximately 3,400 lodging units annually, translating to roughly 257 room nights per month or 28 rooms occupied weekly. Current operational metrics indicate approximately four daily shuttle requests and a history of approximately 68 cancellations or no-shows since January 2023. The place of performance is located at 500 South Foothill Drive, Salt Lake City, Utah 84113, with the contracting office based in Greenwood Village, Colorado. The contract carries a minimum of 200 units with potential for up to 17,000 total lodging units over the five-year period, and subcontractors cannot exceed 50% of the government contract amount for non-certified firms under SDVOSB requirements.