Service desk BPA stand-up
Ended Blanket Purchase Agreement Awarded
- Contract number
- 1333BJ20A00280019
- Awardee
-
Epsilon Inc. UEI JY5SWCCPG5L7
- Awarding agency
-
US Patent and Trademark Office
Department of Commerce
- Task orders
- 0
Award facts
- Opportunity
-
- USPTO OCIO Service Desk and Advanced Problem Resolution Award Notice · Posted Mar 9, 2021
- Last date to order 100% complete
- IDV ceiling
- $110,000,000.00
- Maximum order
- $5,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- NAICS code
- 541519 Other Computer Related Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Pricing
- Labor Hours
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
About this IDV
The United States Patent and Trademark Office awarded a Blanket Purchase Agreement to Epsilon Inc. to provide advanced problem resolution and information technology help desk support services. Under the BPA, two task orders have been issued to date totaling over $48.6 million.
The first task order, issued in April 2021, was for advanced problem resolution services with a value of $19.4 million. Epsilon will perform this work from its location in Weaverville, North Carolina through April 2026. The second task order, also issued in April 2021, was for OCIO Service Desk Support valued at $29.3 million. Under this task order Epsilon will provide IT help desk services to the USPTO from its Weaverville facility through April 2026. Both task orders utilize labor hour pricing and were awarded against the GSA OASIS Small Business GWAC to support the operational needs of the US Patent and Trademark Office.
The BPA and associated task orders aim to procure IT support services to assist the USPTO in achieving its mission of granting patents and registering trademarks. Epsilon will leverage its expertise to resolve complex issues and provide first-level help desk assistance, thereby enabling the USPTO to efficiently conduct its examination and registration activities. The contracting vehicle and initial task orders represent an investment of over $48 million in these critical support functions over the next five years.
Subawards
| Subcontractor | Amount | Awarded |
|---|---|---|
| Ecco Select Corporation | $54,629 | |
| Keylogic Technologies Corp | $1,775,858 | |
| Valteq, Inc. | $234,748 | |
| Valteq, Inc. | $69,878 |
Quick answers
Who was awarded contract 1333BJ20A00280019?
1333BJ20A00280019 was awarded to Epsilon Inc. by US Patent and Trademark Office (Department of Commerce) on June 4, 2020.
How much is contract 1333BJ20A00280019 worth?
1333BJ20A00280019's own ceiling is $110,000,000. A single order can be worth up to $5,000,000.
Who can order from contract 1333BJ20A00280019?
1333BJ20A00280019 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
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