User Experience and Application Effectiveness Assessment

Closed Pre-Solicitation Posted

Solicitation number
UX-UI
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Arlington, Virginia 22204, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of State is conducting market research to identify parties interested in and capable of performing a User Experience and Application Effectiveness Assessment for the Student Information System (SIS) implemented on the Salesforce platform. This assessment will evaluate user satisfaction, ease of use, system performance, integration capabilities, and security features of the current SIS. Interested parties are requested to provide information on their company, customer experience metrics, solution effectiveness metrics, implementation and support services, and rough cost estimates. Responses are due by November 15, 2024 at 12:00 PM Eastern, and the results of this market research will contribute to determining the method of acquisition.

This procurement is not set aside for any specific business size or type. The applicable NAICS code is 541512 - Computer Systems Design Services, and the PSC code is DA10-P - IT And Telecom - Business Application/Application Development Software As A Service. Based on the responses received, the requirement may be set aside for small businesses or procured through full and open competition, with the potential for multiple awards. No incumbent contractors or award value/budget range information was provided in the pre-solicitation notice.

Notice text

The Department of State is issuing this synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement for a User Experience and Application Effectiveness Assessment. Additional information regarding the requirement is available in the Appendix accompanying this notice. The result of this market research will contribute to determining the method of acquisition. The applicable North American Industry Classification System (NAICS) code assigned to this acquisition is 541512.  Please see attached for details

Files

File Type Posted
UI-UX RFI.docx DOCX document

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