USDA ServiceNow Renewal - Food and Nutrition Administration (FNA)
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 12314426F0249
- Agency
-
Assistant Secretary for Departmental Management
Department of Agriculture
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 47QSWA18D008F-12314426F0249 Federal contract award
- Awardee
- Carahsoft Technology Corp
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Missouri 64114, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Agriculture Assistant Secretary for Departmental Management has awarded a sole-source task order to Carahsoft Technology Corp. for ServiceNow enterprise software subscriptions valued at $1,770,553.92, issued on a GSA Multiple Award Schedule basis on July 21, 2026.
The justification cites unusual urgency under GSAM 538.7104-3(b)(i), stating that competitive procedures would result in unacceptable delays given the existing contract expiration on July 22, 2026. The USDA Office of the Chief Information Officer determined that ServiceNow is the only vendor capable of meeting integrated platform requirements, noting over 10 years of production deployment with dozens of customized applications already operational across multiple USDA agencies and program areas. Market research concluded that alternative vendors cannot provide a single all-inclusive platform with ServiceNow's comprehensive integration, scalability, and compliance capabilities without introducing security vulnerabilities, data silos, and increased maintenance overhead. The requirement encompasses enterprise-wide ServiceNow Cloud subscriptions and ancillary products including Security & Identity, Agentic AI & Conversational Intelligence, and Workflow Automation, supporting more than 50 mission-critical applications. The base period runs from July 23, 2026, through July 22, 2027. The Contracting Officer determined pricing fair and reasonable based on GSA Schedule rates. The Competition Advocate approved the justification under the greater than $900,000 but not exceeding $20 million threshold. Carahsoft is located in Reston, Virginia.
Notice text
Award issued to Carahsoft Technology Corp on General Services Administration (GSA) Schedule for short-term consolidated USDA agency ServiceNow licenses for the Food and Nutrition Administration (FNA).
Awarded contract 47QSWA18D008F to unknown vendor for unknown amount on 2026-07-21.
Files
| File | Type | Posted |
|---|---|---|
| A05 Part 8 Over SAT JA DISC Carahsoft ServiceNow -12314426F0249_Redacted.pdf |
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