USDA, OCIO, DISC: ServiceNow Enterprise-Wide Cloud Software Subscription
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 12314426F0343
- Agency
-
Assistant Secretary for Departmental Management
Department of Agriculture
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 47QSWA18D008F-12314426F0343 Federal contract award
- Awardee
- Carahsoft Technology Corp
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Kansas City, Missouri 64114, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Agriculture Office of the Chief Information Officer has awarded a sole-source task order to Carahsoft Technologies Corp. for enterprise-wide ServiceNow cloud software subscriptions and ancillary products on September 21, 2026, with an estimated base period value of $2.25 million.
The justification cites GSAM 538.7104-3(b)(i), unusual urgency that would result in unacceptable delays if competitive procedures were followed. ServiceNow has operated in production at USDA for over 10 years, supporting more than 50 mission-critical applications across multiple agencies. The agency determined that ServiceNow provides unique capabilities including Agentic AI, Security & Identity, and Workflow Automation that no single competitor can replicate comprehensively. Migration to alternative platforms would introduce security vulnerabilities, complexity, data silos, and operational delays that would significantly impact mission delivery and cybersecurity incident response capabilities. Market research concluded that the GSA Multiple Award Schedule provided the most timely acquisition method given 30-day posting requirements of alternative vehicles.
The task order is issued under FAR Part 8 through the GSA MAS. Period of performance runs from August 31, 2026 through March 25, 2027. Place of performance is Reston, Virginia. The contracting officer determined pricing is fair and reasonable based on consistency with GSA Schedule rates and approved ceiling rates. NAICS 541519 (Other Computer Related Services); PSC DA10 (IT and Telecom—Business Application/Application Development Software as a Service).
Notice text
USDA,OCIO, DISC: ServiceNow Enterprise-Wide Cloud Software Subscription.
This posting is made solely to satisfy the applicable public posting requirements for the attached Justification and Approval (J&A). It is not a new Request for Quotation (RFQ), Request for Information (RFI), solicitation, or request for proposals, quotations, capability statements, or other responses. The Government is not seeking or soliciting any information, offers, or quotations in connection with this posting. This notice does not constitute a commitment by the Government to award a contract or take any further procurement action.
Awarded contract 47QSWA18D008F to unknown vendor for unknown amount on 2026-09-21.
Files
| File | Type | Posted |
|---|---|---|
| Part 8 Over SAT JA DISC Carahsoft ServiceNow -12314426F0343_Redacted.pdf |
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