USDA, OCIO, DISC: Renewal of ServiceNow Software

Award Notice Posted

Solicitation number
12314426F0121
Agency
Awarded
to Carahsoft Technology Corp
Set-aside
No set-aside

Opportunity facts

Contract number
47QSWA18D008F-12314426F0121 Federal contract award
NAICS code
Not on record
PSC
Not on record
Place of performance
Kansas City, Missouri, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Agriculture Assistant Secretary for Departmental Management (USDA OCIO DISC) awarded contract 47QSWA18D008F to Carahsoft Technology Corp on March 31, 2026, for the renewal of ServiceNow Software enterprise subscriptions and ancillary products. The contract value is $18,556,079.68 on a firm-fixed-price basis through the GSA Multiple Award Schedule. The performance period extends from March 31, 2026, through March 30, 2027, during Fiscal Year 2026, and will support the USDA's information technology service management, IT operations management, and enterprise workflow automation across more than 50 mission-critical applications serving multiple USDA agencies. The award was justified under FAR Part 8 as a sole-source procurement due to unusual urgency in replacing the expiring contract and the ServiceNow platform's ten-year operational history at the agency, with market research concluding that alternative platforms lack ServiceNow's integrated capabilities for the USDA's comprehensive IT requirements.

Notice text

USDA,OCIO, DISC: Renewal of ServiceNow Software

Awarded contract 47QSWA18D008F to CARAHSOFT TECHNOLOGY CORP for 18556079.68 on 2026-03-31.

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