US Embassy Kuala Lumpur SIP Telephone Trunk Line Service

Closed Solicitation Posted

Solicitation number
19MY3025Q0003
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
517410 Satellite Telecommunications
Place of performance
Kuala Lumpur Kuala Lumpur 55000 Malaysia

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of State is seeking a contractor to provide SIP telephone trunk services for the US Embassy in Kuala Lumpur, Malaysia. The solicitation requires telecommunications services including 60 concurrent voice sessions and 400 direct inward dial phone numbers with specific technical specifications. Prospective offerors must be registered in the System for Award Management (SAM) and submit electronic quotations by May 26, 2025, at 12:00 PM Malaysia Time to KualaLumpurDTO@state.gov. The government will use a comparative evaluation method to select the most advantageous offer, focusing on technical capabilities, past performance, and price. A pre-quotation conference is scheduled for May 7, 2025, at 9:45 AM, and potential bidders must contact the Procurement Agent by May 2, 2025, to arrange building entry.

The contract has no specific set-aside designation and is categorized under NAICS 517410 for Satellite Telecommunications. The contract will have a twelve-month base period with four optional twelve-month renewals, with a minimum contract value of RM10,000 and a maximum of RM562,500. The service requires a Session Border Controller compatible with the Embassy's Avaya CS1000 telephone switch and Microsoft Teams Phone System, supporting local network calls and fax signal transmission. The place of performance is located in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Offerors must submit comprehensive documentation, including SF-1449, pricing information, representations and certifications, SAM registration proof, and a Cybersecurity Supply Chain Risk Management Questionnaire, with all materials submitted in English and limited to specific file formats and sizes.

Notice text

Enclosed is a Request for Quotations (RFQ) for telephone trunk services for US Embassy Kuala Lumpur, Malaysia for approximately 400 numbers. If you would like to submit a quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract to the responsible offeror representing best value using comparative evaluation authorized under FAR 13.106-2(b) (3).A comparative evaluation is defined as the act of comparing two or more offers in response to the RFQ. The item-by-item comparison is performed by comparing each offer directly to one another to determine which provides the best value to the Department.

Comparative evaluation is NOT a low price technically acceptable (LPTA) or trade-off process. Prospective offers must still meet basic standards for responsibility at FAR 9.104 and solicitation compliance to be eligible for award. We intend to award a contract based on initial quotations, without holding discussions, although we may hold discussions with companies if there is a need to do so.

The Embassy intends to conduct a pre-quotation conference at the site, The pre-proposal conference will be held on May 7,2025, at 9:45am (Malaysia Time) at the US Embassy Kuala Lumpur. Prospective offerors/quoters should contact Procurement Agent, Premalatha Muthupillai, KualaLumpurDTO@state.gov by May 2,2025 at 10:00am (Malaysia Time) for additional information or to arrange entry to the building.

Quotations are due by May 26,2025 12:00pm (Malaysia Time). No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Your quotation must be submitted electronically to KualaLumpurDTO@state.gov.It is important to make sure the submission is made in specific size and format; in MS-Word or MS-Excel or Adobe Acrobat (pdf) file format. The file size must not exceed 25MB. If the file size should exceed the 25MB, the submission must be made in separate files and attached to separate emails with less than 25MB each. 

In order for a quotation to be considered, you must also complete and submit the following:

  1. SF-1449
  2. Section I, Pricing
  3. Section 5 Representations and Certifications
  4. Additional information as required in Section 3
  5. Proof of SAM Registration 
  6. Cybersecurity Supply Chain Risk Management Questionnaire

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

Files

File Type Posted
19MY3025Q0003 Questions and Answers 002.docx DOCX document
RFQ Letter_19MY3025Q0003 .docx DOCX document
19MY3025Q0003_SIP_2025.pdf PDF

Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
US Embassy Kuala Lumpur SIP Telephone Trunk Line Service Original Pre-Solicitation

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